Executive, E&T (Sales)

Description

• Achieve the operating profits as budgeted and ensure expenses are controlled within budget
• Actively promote CAT merchandising programs i.e. Reman Parts, Schedule Oil Sampling (SOS), Technical Analysis (TA), Mechanic Incentive Program (MIP) and other seasonal campaigns
• Plans customers calls and ensure coverage is adequate as per PAR (Required Calls Per Year)
• Coordinate on service quotations and repair with service department together with key-in daily call report into Customer Relationship Management (CRM) system in weekly basis
• Provide and share competitive market information as well as updates on changes in customer and market situation
• Review Parts Specialist Sales (PSS) debtors and ensure accounts are maintained within credit period accorded
• Responsible in maintaining all normal and doubtful accounts within stipulated credit days