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ENTERPRISE SOLUTIONS CONSULTANT
Toshiba Tec Malaysia Sdn BhdShah Alam, Selangor, Malaysia7 hours ago
Job descriptionSupport in building sales strategies tailored to industry-specific needs. Assist the Superior / Head of Department in achieving sales growth and revenue targets. Customer Requirement Study & Consultative Meetings Provide consultative meetings and discussions to align customer needs with proposed ERP solutions. Primary Point of Contact for Business Enterprise Solutions Discussions Ensure professional communication and timely responses to client needs. Collaboration with Support & Development Teams Support in developing customer process flows and solution designs based on complexity and business requirements. Customer Retention & Continuous Improvement Ensure continuous solution enhancements or improvements to meet evolving customer expectations. Identify upselling or cross-selling opportunities during customer lifecycle. Reports Maintain accurate records of solution discussions and project status updates. Other Duties Continuously develop knowledge of ERP solutions, TTMS offerings, and industry trends. Education : Bachelor’s Degree in Business, IT, Marketing, or related (preferred). Experience : 0–2 years in sales, pre-sales, or consulting (fresh graduates are encouraged to apply). Industry Knowledge : Basic understanding of ERP systems, enterprise solutions, or business process management. Communication : Strong presentation, interpersonal, and client engagement skills. Consultative Mindset : Ability to conduct requirement studies and propose tailored solutions. Motivation : Self-driven, eager to learn, and passionate about enterprise solution sales. Teamwork : Capable of collaborating with sales, support, and development teams.
Responsibilities
- Solutions Sales Development by Vertical Industries
Identify and pursue business opportunities within assigned verticals.
Conduct requirement-gathering sessions with clients to understand business processes, challenges, and expectations.
Act as the first-level contact for clients regarding Business Enterprise Solutions inquiries and clarifications.
Work closely with technical teams to translate client requirements into tailored solutions.
Build long-term relationships with clients through ongoing engagement.
Provide weekly updates on sales activities, customer meetings, and pipeline progress to the Superior / Head of Department.
Perform additional assignments as directed by the Superior / Head of Department.
Job Requirements
About the Company
Toshiba Tec Malaysia Sdn. Bhd., a leading Systems and Solutions provider since 1981, operates in Malaysia with a subsidiary in Thailand, offering seamless printing solutions and document management for enhanced user experiences. The company is committed to stakeholders, delivering high-quality service and effective solutions, with certifications including ISO 9001 : 2015, ISO 14001 : 2015, and ISO 27001 : 2022, underscoring commitment to quality assurance, environmental sustainability, and information security.
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Solution Consultant • Shah Alam, Selangor, Malaysia
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