Relationship Manager (Nationwide)

Overview

Create your future with Affin! You too can make a difference. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too.

Job Purpose

Responsibilities

• Account Profitability : Maximise earnings potential and revenue of relationship.
• Accountability : Review and monitor performance of accounts.
• Service Management : Ensure promptness and quality of credit processing.
• Credit Monitoring : Monitor overdue accounts and undertake prompt measures to prevent NPLs.
• Information Sharing : Provide customer level information to relevant parties within the Bank.
• Facilities Management : Facilitate the drawdown of facilities.
• Client Relationship Management : Support, identify, solicit and establish a high value client base.
• Customer Interface : Accountable for customer relationship and customer interface.
• Operations Management : Manage proactively a portfolio of SME accounts by monitoring the status and credit risk of each account.
• Coordination : Coordinate and / or liaise with branches / head office departments to maximize process efficiency and customer satisfaction.

Additional Responsibilities

Job Requirements

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