Senior Group Enterprise Architect – Insurance (Life & General)

Senior Group Enterprise Architect – Insurance (Life & General)

Maybank Federal Territory of Kuala Lumpur, Malaysia

We are one of ASEAN’s leading regional banks, embarking on a multi-year digital and next-generation transformation that will redefine the future of banking across our markets. To deliver on this ambition, we are strengthening our Group Enterprise Architecture team — the strategic engine ensuring our technology landscape remains modern, compliant, resilient, and future‑ready.

At Maybank, architects are trusted advisors and strategic partners. Our architects play a pivotal role in shaping business strategy, driving regulatory alignment, and defining the digital target state architecture. This work directly influences how we deliver value to millions of customers across the region.

As part of the Group, our insurance business is represented by Etiqa, a leading regional insurer offering both Life and General Insurance solutions. Etiqa is central to our ambition to deliver financial services that are innovative, customer‑centric, and seamlessly integrated across ASEAN.

Job Purpose

The Insurance Business EA (Life & General) plays a pivotal role in developing and maintaining the target architecture that underpins the Bank’s insurance subsidiaries and distribution businesses. This role requires a seasoned leader who can engage effectively with C‑suite and senior executives, conduct in‑depth assessments, and provide clear architecture recommendations that shape insurance transformation decisions.

With a strong focus on life insurance, general insurance, health insurance, and bancassurance distribution, the Insurance Business EA ensures that the business architecture continually adapts to regulatory change, evolving customer needs, and industry modernization trends.

As a key focus area, this role will define and steward the target state of the Bank’s insurance architecture, leading modernization of policy administration systems (PAS), claims management, underwriting, distribution, and customer servicing platforms. It ensures consistency with enterprise‑wide standards, regulatory obligations across ASEAN, and the Bank’s strategic transformation programs. Serving as a bridge between business & technology, the Insurance Business EA ensures that modernization decisions are future‑ready, compliant, and customer‑centric.

What We Offer

• A unique opportunity to shape the Insurance (Life & General) transformation architecture of one of ASEAN’s leading regional financial groups.
• We offer opportunities to expand your skills, exposure, and experience by driving transformative initiatives across ASEAN. You will influence CxO stakeholders, shape strategic decisions, and grow both professionally and personally.
• Regional exposure across multi‑jurisdiction operations, engaging with regulators, executives, and industry leaders.
• Competitive compensation and benefits package, including support for professional certifications, continuous learning, and leadership development.
• A strategic platform to influence and advance insurance technology and strategies that impact millions of customers, leaving a lasting legacy in the region’s financial landscape.

Key Responsibilities

1. Strategic Business Architecture Development

2. Leadership in Insurance Capabilities

3. Governance and Standards Compliance

4. Innovation and Research

5. EA & Regulatory Alignment

6. KPI / Success Measures Owned

Qualifications and Experience

Desired Skills and Competencies

Additional Information

Seniority level : Mid‑Senior level

Employment type : Full‑time

Job function : Information Technology

Industry : Insurance

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