Job Overview
Market Technology Specialist – Refactory / Manufacturing. 4 positions across Malaysia, Thailand, Indonesia, Vietnam. Reports to AR Iron & Steel M&T Head, SEA.
Responsibilities
- Design & Product Selection – Work closely with sales and customers to understand requirements. Collaborate with design team on product design, selection, BOM. Provide technical support for design, BOM, equipment to prepare tech‑commercial proposals.
- Trial Support – Partner with R&D to select suitable products for site trials. Provide on‑site technical support for trial products. Follow up, analyze, generate trial reports.
- Implementation & Improvement – Collect and analyze historical application and operation data to identify improvements. Provide technical solutions and support to sales teams and customers. Monitor performance and ensure follow‑up on corrective actions.
- Marketing & Competitor Activity – Monitor market trends and competitor activity to identify opportunities and threats. Work with sales team to execute actions as per annual marketing and strategic plan.
- Problem Solving & Customer Support – Provide troubleshooting support for technical / product / application issues. Handle customer complaints and resolve issues promptly. Develop engineering standards for product application / installation in Melting, Refining, and Tundish vessels. Deliver training sessions on product applications / installation to sales teams, including performance tracking.
- Health, Safety & Environment (HSE) – Work in accordance with Company HSE guidelines. Perform risk assessments, safety audits, and ensure compliance with machine safety, SWI, and work permit systems.
Qualifications
Education – Bachelor’s degree in Metallurgy, Materials Science, or Ceramics from a reputed institute.Experience – Hands‑on experience with technical and application aspects of refractory products (preferred). Exposure to working in steel plant operations (advantage).Skills & Behaviours – Analytical ability. Strong communication and presentation skills. Disciplined approach. Willingness for extensive travel. Team building and teamwork. Effective problem‑solving skills.Main Interactions
Internal – AR Iron & Steel M&T Head, SEA; Account Managers; Site Team; Sales Head; Design Engineering; Commercial Manager / Product Managers.External – Refractory / Equipment Suppliers.Contact
DM @ What’s App
DM @ Email
Desk Number
#J-18808-Ljbffr