Associate Director - Business Management

This job is all about leading and improving how our retail operations run. You might like this job because you'll manage key accounts and drive business growth while ensuring our team aligns with our goals for better service.

The Associate Director – Business Management is responsible for overseeing and driving the operational effectiveness, strategic planning, and business growth of Jump Retail and Retail Galaxy. It involves managing key client accounts, optimizing merchandising operations, and ensuring alignment with company objectives to enhance performance and service delivery.

Job Requirements

Key Responsibilities :

• Business & Client Management – Strengthen Relationship with business partners and customers and to expand the business further

Oversee the end-to-end management of key client accounts, ensuring high service standards and client satisfaction.

Coming up the right structure and service for client brief

Work closely with the Operations team to optimize merchandising strategies and execution across various retail channels.

Develop and execute strategic initiatives to support the company’s business objectives.

Lead, mentor, and develop a high-performing team, ensuring alignment with business goals.

Work with the finance team to oversee budget planning, cost management, and profitability analysis for key accounts.

Provide insights through data analysis to improve decision-making and drive operational efficiencies.

REQUIREMENTS :

Company Benefits

People-first culture

Shopper360 prizes our people above all. We believe in nurturing our staff’s talents to their fullest potential.

Our professional development and life enrichment programs ensures our staff are always learning new skills and knowledge.

Flexibility

We prioritise creating a fun, cooperative, and innovative work culture - all dedicated to effective career building, and serving our clients better.

Shopper360 is the foremost shopper marketing expert group in Malaysia, with over 30 years’ experience in the industry. Together with our subsidiaries, we provide the most comprehensive marketing and advertising solutions that integrates your consumers’ journey from digital brand awareness, retail and in store media, to events and active engagements. All to help you achieve optimum sales, conversions, and brand...

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