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Senior Manager, Consumer Credit Evaluation
MBSB Bank BerhadPetaling Jaya, Selangor, Malaysia23 days ago
Job descriptionOversee the Data Maintenance Team in conducting data cleansing exercises efficiently and within agreed timelines. Perform root-cause analysis on data quality issues, develop action plans, and track remediation progress. Safeguard data integrity in line with established policies, standards, processes, and procedures. Manage data submission activities and the CIF unit, ensuring compliance with internal and regulatory requirements. Monitor and enforce turnaround times (TAT) set by Management. Support staff financing application processes, including creation of facility details and exercising approving authority (on behalf of HRD). Act as approving authority for Consumer Banking product applications (e.g., PFI, Property Financing). Represent CCED as the DCORO, assisting in the implementation of the Business Continuity Management (BCM) Framework led by Operational Risk Management. Ensure compliance with regulatory requirements and internal risk management practices. Educate and train Data Users on proper data practices. Provide end-user support and facilitate data views to enhance analysis and reporting. Participate in system enhancement and digitalization initiatives (e.g., WAPS, FOS, CTOS ID Guard). Collaborate with stakeholders to improve efficiency, automation, and data integrity.
Job Descriptions
Reporting & Analytics
- Lead the Reporting Team to deliver periodic and ad-hoc reports to Management on operational efficiency and productivity for the retail segment.
- Ensure accuracy, timeliness, and actionable insights in all reporting deliverables.
Data Management & Quality Assurance
Customer Information File (CIF) & Submission Oversight
Operational & Credit Processing Support
Risk & Compliance Governance
Training & Stakeholder Support
System & Process Enhancement
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Senior Manager Credit • Petaling Jaya, Selangor, Malaysia
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