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QA Testing & Client Support for SaaS

SnaphuntMalaysia

18 days ago

Job description

The Offer

Work within a company with a solid track record of success
Excellent career development opportunities
Attractive salary & benefits

The Job

Our client is looking for a mid-level QA Testing & Client Support Specialist to be a critical member of our Engineering team.

Become an expert in several web-based software products.

Perform Quality Assurance (QA) testing on bug fixes and feature releases.

Document QA test findings and communicate with software developers

Support existing customers over the phone and email on technical issues.

Maintain and update documentation in the online help system.

The Profile

SKILLS YOU'LL NEED

Bachelor’s Degree or equivalent

3+ years’ experience in providing client support for a technical product, preferably enterprise software

Experience supporting third-party enterprise software (NOT general IT help desk support)

Experience writing manual test cases, Experience writing automated test cases (MANDATORY)

Strong verbal and written communication skills

PREFERRED SKILLS :

Experience with automated testing, especially with Microsoft Playwright

Experience with Azure DevOps

The Employer

Our client provides web-based environmental, health, and safety software to some of the world's leading chemical, oil & gas, and manufacturing companies.

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Testing Support Saas • Malaysia

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