Client Manager (Digital Marketing)
Tin City ImpactKuala Lumpur, Kuala Lumpur, Malaysia20 hours ago
Job descriptionPreferably with at least 1 year of account management experience. Professional or native fluency in English, both written and spoken, is required. Highly detail-oriented with strong organizational and documentation skills. Humble, Hungry, & Smart – thrives in a lean, mission-driven, and cross-functional environment. Familiar with digital marketing channels (social platforms, paid ads, SEO, etc) Clarity is kindness We act in TCI's best interest We uplift, we don't tear down We do what we say we will do We trust & depend on each other We do what is right, not what is easy How we do anything is how we do everything We do not worry Think in decades We make mistakes We see it, own it, do it We practice radical candor We take extreme ownership We don't assume, we always ask We lead with context, not control We fix the process, not the person We come to serve, not to be served We consider others more important We try harder We eat the frog We are resilient We are only at 40% We fight mediocrity We are always improving We obsess over our clients We make people say "Wow!" We are ridiculously responsive We default to purposeful action We care most about the final inch We constantly exceed expectations We pursue perfection to catch excellence
Location : Tin City Impact WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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Responsibilities
- Lead, develop, and care for a high-performance team to deliver excellent client work, keeping clients happy with both their relationship with us and their marketing results.
- Act as the primary liaison between clients and the agency, ensuring clarity, alignment, and trust in every interaction.
- Proactively manage client expectations, ensuring projects are delivered on time, within scope, and aligned with strategic objectives.
- Lead weekly check-ins to present results, insights, and growth opportunities.
- Maintain detailed records of client interactions, monitor performance metrics, and identify opportunities for growth and improvement.
Qualifications
Monthly Salary Range : RM6,000 - RM9,000
Values
Unimpeachable Character
Level 10 Humility
Seniority Level
Not Applicable
Employment Type
Full-time
Job Function
Sales and Business Development
Industries
Advertising Services
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Digital Marketing Manager • Kuala Lumpur, Kuala Lumpur, Malaysia
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