Demand Planner

Selangor, Malaysia

What the role

The Demand Planner serves as the central figure in developing and maintaining short- to medium-term demand forecasts for the lubricants business. This role requires the ability to synthesize insights from statistical forecasting tools alongside input from Sales, Marketing, and Finance to produce a realistic and well-aligned demand plan. Accuracy in forecasting is critical, as it directly influences supply planning and drives overall supply chain efficiency.

Reporting to the Lubricants Supply Chain team, the Demand Planner is also a trusted and collaborative partner within the Sales and Marketing organization. The role involves active participation in strategic meetings, workshops, and growth initiatives — up to the General Manager level — where demand insights are essential to decision-making and business planning.

What you'll be doing

• Maintain and refine statistical forecasting models to generate accurate baseline demand forecasts.
• Gather, validate, and incorporate Step 1 (new activities) and Step 2 inputs from Sales and Marketing into the demand planning process.
• Lead forecast alignment meetings with Country Sales and Marketing Managers to secure Step 2 sign-off before handing over the forecast to the Lubricants Supply Chain (LSC) team.
• Participate in Step 3 of the planning cycle and support Step 4 by providing relevant demand insights as needed.
• Track and report current month performance by comparing actual orders against forecasts, and work with Sales and Marketing to improve forecast adherence and "sell the plan."
• Manage short-term forecast adjustments by collecting updates from Sales and Marketing and coordinating the Short-Term Adjustment (STA) process with Supply Planning.
• Act as the primary liaison between Demand (Sales & Marketing) and Supply teams, ensuring clear and timely communication across functions.
• Support Finance teams in updating the "Latest Estimate" and identifying potential gaps against quarterly and annual targets.
• Contribute to the annual Integrated Business Planning (IBP) process, helping to build detailed multi-year demand plans.

What you bring

What we offer

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We'd like you to know that Shell has a bold goal : to become one of the world's most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here. click here

Shell Business Operations (SBO) in Malaysia

Shell Business Operations (SBO) is a chain of operational centers that form an integral part of Royal Dutch Shell. We influence business development for Shell globally, enabling the work of 93,000 employees in over 70 countries across the world. SBO Kuala Lumpur is home to 11 different functions that support Shell within the Southeast Asia, Oceania, and Middle East region. Housing more than 2000 employees, SBO Kuala Lumpur is focused on driving excellent corporate performance that enable Shell to operate in a global competitive and ever-changing business environment. Shell Business Operations (SBO) Kuala Lumpur is focused on driving excellent corporate performance in Contracting and Procurement, Creative Solutions, Customer Operations, Finance Operations, Human Resource, Information Technology, Legal Operations, Retail Centre of Excellence, Supply Chain, Technical Asset Operation and Upstream Transformation. We enable Shell to operate in a global-competitive and ever-changing business environment

DISCLAIMER :

Please note : We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell / Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

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