Product Specialist (IT Healthcare)

Overview

Monroe Consulting Group Malaysia, an executive recruitment firm is partnering with a leading medical equipment company to hire a Sales Product Specialist - IT to drive product-based solutions within both existing and prospective customer accounts. This individual will serve as a technical expert for the globally recognized product portfolio, cultivating and maintaining strong relationships with key stakeholders, including departmental decision-makers, physicians, technologists, and other healthcare professionals. The successful candidate will also collaborate cross-functionally to support business growth, particularly in software services and outcome-driven revenue streams.

Responsibilities

• Effectively differentiate the assigned product portfolio at various stages of the sales cycle, using approved sales and marketing materials to support customers in making informed purchasing decisions.
• Act as the subject matter expert for imaging IT systems, particularly PACS, VNA, RIS, and related solutions.
• Demonstrate strong understanding of HL7 / DICOM standards and non-DICOM image formats.
• Possess advanced knowledge of DICOM integration and the ability to interface medical imaging modalities with our PACS systems.
• Analyze and troubleshoot HL7 interface message structures and collaborate with the technical team on interface solutions.
• Represent the company and promote products at medical conferences, trade shows, and technical exhibitions.
• Develop and maintain long-term relationships with key decision-makers in existing and new accounts to meet or exceed quarterly sales targets.
• Understand customer workflow requirements and design tailored solutions to meet their clinical and operational needs.
• Maintain a consultative sales approach, working closely with radiologists, clinicians, technologists, and IT administrators to ensure customer satisfaction and solution success

Qualifications

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