Associate Professor - Hospitality Service Quality / Smart Technologies / Service Innovation

Associate Professor - Hospitality Service Quality / Smart Technologies / Service Innovation Posted on : 10 Sept 2025

Division : Higher Education (HE)

Department : School of Hosp,Tourism & Events )

Responsibilities

Undertake teaching and teaching related duties such as design, preparation and development of teaching materials; conduct classes / lectures, tutorials and practicals; consultation with students, invigilation, marking and assessment

Participate and contribute in high quality programme and curriculum development

Plan and implement teaching strategies to optimise student learning as well as to motivate them

Support in research project work and scholarship of postgraduate students

Establish and maintain high standards of teaching and effective learning to meet the University’s teaching and learning expectations

Research

Participate in scholarly activities, including undertaking research, conference presentation, journal publications and relevant community work

Support efforts to secure grants for research activities and scholarship as co-researcher

Achieve the specified set of research outcome targets for Associate Professor level of appointment

Administration and Other Activities

Undertake and contribute in administrative responsibilities such as attending departmental meetings, participate in committees and working groups within the Department, School and Faculty

Participate in continuous relevant professional activities

Assist in establishing linkages with external organisations / professional bodies in academic related matters

Qualifications

Possess a

PhD

from a recognised university in

Tourism or Hospitality Management

Candidate must have at least five(5) years of experience in teaching / research / industry

Possess a strong publication record with at least 3-5 publications in C.I. journals (ISI, SCOPUS) in the last 5years

Secured research grant(s) as a Principal Investigator worth RM75,000-RM100,000 (cumulative)

Graduated at least 2 PhD students

Minimum h-index of 5

Experience working in higher education environment and a track record of teaching experience and professional knowledge of curriculum development or good record of professional experience with evidence of coaching and mentoring and a high quality of presentation skills

Experience in developing teaching methodologies and materials, including the effective use of IT technologies in the facilitation of teaching and learning

Experience working on research projects and activities or experience of professional practice / consultancy work, including evidence of appropriate outputs

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