About the role
We are seeking a highly skilled and personable Live Host to join our team at JOB ELITE TT AGENCY' in Johor Bahru, Johor. As a Live Host, you will be responsible for providing exceptional customer service and serving as the face of our hospitality and tourism business. This is a full-time position that offers a rewarding career opportunity in a fast-paced and dynamic environment.
What you'll be doing
- Greeting and welcoming guests with a friendly and professional demeanour
- Assisting guests with check-in and check-out procedures
- Responding to guest inquiries and providing information about the local area, amenities, and events
- Handling reservations, bookings, and any guest issues or complaints in a timely and efficient manner
- Maintaining a clean and well-organised work environment
- Collaborating with the wider team to ensure seamless operations and a high level of customer satisfaction
What we're looking for
Previous experience in a customer-facing role within the hospitality or tourism industryExcellent communication and interpersonal skills, with the ability to engage with guests from diverse backgroundsStrong problem-solving and decision-making abilities to handle a variety of customer situationsProficiency in English and the local language (Bahasa Malaysia)A passion for providing exceptional customer service and creating a positive guest experienceA flexible and adaptable approach to work, with the ability to handle multiple tasks and prioritiesWhat we offer
At JOB ELITE TT AGENCY', we are committed to creating a supportive and rewarding work environment for our employees. We offer competitive compensation, opportunities for career development, and a range of benefits to enhance your overall well-being. Join our team and be part of a dynamic and growing organisation in the hospitality and tourism industry.
If you are excited about this opportunity and believe you have the skills and experience to excel as a Live Host, we encourage you to apply now.