Team Manager, FMO Fiduciary & Fund Services Operation

Job Summary

• To deliver service / reports to Country Stakeholders / clients in accordance with requirement and timeline as agreed in Services Level Memorandum and ensure reporting deadlines are met.
• Recording and disbursing dividends either by payment or re-investment.
• Calculating and disbursing payments of fees to the investment manager / advisor, custodian, administrator and other service providers as required.
• To ensure accurate and timeliness processing of each deliverable, and as appropriate the Fund Offering Memorandum and related documents such as fund’s SLM.
• To ensure accurate capturing of trades / prices / Reporting / Payment processing for all Countries served.
• To ensure fund administration services fees are settled on timely manner.
• To support Assistant Manager / Manager / Senior Manager, handle and delivery assigned ad hoc project within the deadline.
• Manage and avoid risks to clients, Bank / Group by ensuring prompt and accurate reporting to clients / management, timely rectification and / or monitoring of any discrepancies.
• To provide accurate statistics relating to Key Risk Indicator (KRI) and Key Performance Indicator (KPI) to help measuring and meet division objectives.
• To conduct RCA and focus on reduction of repeated errors
• Process training to new joiners, regular updates on the process change and incorporation of the changes in DOI (Departmental Operating Instruction).
• Ensure proper functioning of day-to-day controls, periodic monitoring of activities and timely resolution of risk issues.
• To ensure successful completion of BCP / DR test at required frequencies.

Key Responsibilities

Strategy

Processes

Processes

Risk Management

Risk Management

Governance

Governance

Skills and Experience

About Standard Chartered

We\'re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can\'t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion.

Together we :

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

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