Talent.com
This job offer is not available in your country.
Customer Service Associate

Customer Service Associate

Glob Pro BrainHunters Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
15 hours ago
Job description

Glob Pro BrainHunters Sdn Bhd is hiring a Full time Customer Service Associate role in Chow Kit, Wilayah Persekutuan Kuala Lumpur. Apply now to be part of our team.

Job summary :

  • Looking for candidates available to work :
  • Monday : Morning
  • Tuesday : Morning
  • Wednesday : Morning
  • Thursday : Morning
  • Friday : Morning
  • Expected salary : RM4,000 per month

Responsibilities :

  • Handling all inbound calls pertaining to customer general enquiries,

    • complaints, comments, feedbacks and other raising issue related to the company's products.

  • To exceed customers expectation in terms of customer service & accurate

    • information.

  • Work in a team to achieve the required KPI elements and SLA.

    • Requirements :

  • Candidate must possess at least a SPM.
  • Required language(s) : English (able to converse in Mandarin will be an added

    • advantage).

  • Minimum 1 year of working experience in the service industry will be an added

    • advantage for this position.

  • Fresh graduates who are interested to start their career in a call center are

    • also encouraged to apply – Full Training Provided

  • Applicant must be willing to work on rotational shifts and off day
  • Each shift consists of 9 working hours and inclusive of 1 hour lunch for

    • rest.

  • Applicant must be willing to work in Ara Damansara, Selangor

    • Benefit :

  • 5 working days in a week
  • EPF & SOCSO
  • Sick leave
  • Annual leave
  • Quarterly staff recognition and appreciation
  • Stage : Customer Service Executive >

    • Senior Customer Service Executive >

    Team

    Leader >

    Senior Team Leader >

    Assistant Manager >

    Manager >

    Senior Manager

    Create a job alert for this search

    Customer Service • Kuala Lumpur, Kuala Lumpur, Malaysia