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Customer Service Associate

Customer Service Associate

Glob Pro BrainHunters Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
18 jam yang lalu
Penerangan pekerjaan

Glob Pro BrainHunters Sdn Bhd is hiring a Full time Customer Service Associate role in Chow Kit, Wilayah Persekutuan Kuala Lumpur. Apply now to be part of our team.

Job summary :

  • Looking for candidates available to work :
  • Monday : Morning
  • Tuesday : Morning
  • Wednesday : Morning
  • Thursday : Morning
  • Friday : Morning
  • Expected salary : RM4,000 per month

Responsibilities :

  • Handling all inbound calls pertaining to customer general enquiries,

    • complaints, comments, feedbacks and other raising issue related to the company's products.

  • To exceed customers expectation in terms of customer service & accurate

    • information.

  • Work in a team to achieve the required KPI elements and SLA.

    • Requirements :

  • Candidate must possess at least a SPM.
  • Required language(s) : English (able to converse in Mandarin will be an added

    • advantage).

  • Minimum 1 year of working experience in the service industry will be an added

    • advantage for this position.

  • Fresh graduates who are interested to start their career in a call center are

    • also encouraged to apply – Full Training Provided

  • Applicant must be willing to work on rotational shifts and off day
  • Each shift consists of 9 working hours and inclusive of 1 hour lunch for

    • rest.

  • Applicant must be willing to work in Ara Damansara, Selangor

    • Benefit :

  • 5 working days in a week
  • EPF & SOCSO
  • Sick leave
  • Annual leave
  • Quarterly staff recognition and appreciation
  • Stage : Customer Service Executive >

    • Senior Customer Service Executive >

    Team

    Leader >

    Senior Team Leader >

    Assistant Manager >

    Manager >

    Senior Manager

    Buat amaran kerja untuk carian ini

    Customer Service • Kuala Lumpur, Kuala Lumpur, Malaysia

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