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Data Analyst

Data Analyst

AxiKuala Lumpur, Kuala Lumpur, Malaysia
6 days ago
Job description

Overview

Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business offers a comprehensive end-to-end trading experience with offices in six regions. We are seeking a Data Analyst to unlock insights from client and partner data to improve onboarding, servicing, and retention, enabling data-driven decisions across disciplines.

Please note that we will only be able to accept candidates who have the appropriate rights and documentation for employment in Malaysia.

Your EDGE Assignment / You Will

  • Design and maintain dashboards (Power BI, Amplitude, Databricks) to track onboarding, servicing, and satisfaction KPIs.
  • Translate complex data into actionable recommendations for leadership and cross-functional teams.
  • Monitor key client and partner performance metrics and highlight gaps or risks.
  • Streamline reporting pipelines with SQL / Python and automation tools, reducing manual workload.
  • Partner with DevRev and Client Experience operation teams to embed analytics into workflows.
  • Work closely with CX leaders, Marketing, Product, and Regional Heads to enable data-driven decisions.
  • Prepare concise, executive-ready reports and insights packs.
  • Analyze large datasets across onboarding, servicing, payments, and marketing to identify performance drivers.
  • Maintain high data quality standards through routine checks, reconciliations, and documentation of data sources and processes while adhering to data privacy and regulatory standards.
  • Contribute to the continuous improvement of analytics tools, reporting processes, and data visualization methods to improve speed, accuracy, and stakeholder engagement.

Are you the one?

  • Bachelor’s degree in Data Science, Statistics, Economics, Finance, or related field
  • 2–4 years of data analytics experience, preferably in fintech, trading or financial services
  • Proficiency in SQL and Excel; working knowledge of Python / R
  • Skilled in data visualization tools (Power BI, Tableau)
  • Strong analytical & problem-solving skills, ability to simplify complexity
  • Clear communicator, ability to influence decisions through data storytelling

    • Axi\'s bag of delights

  • Competitive and attractive compensation.
  • Extensive learning opportunities, such as professional training and certifications and soft skills development.
  • 21 annual leave days per year.
  • Health Insurance

    • Employment details

  • Seniority level : Associate
  • Employment type : Full-time
  • Job function : Information Technology
  • Industries : Financial Services and Banking

    • We are committed to fair and inclusive hiring practices and to maintaining equal opportunities for all candidates. We comply with applicable laws and exercise merit-based decision making in hiring, compensation, training, and performance reviews.

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    Data Analyst • Kuala Lumpur, Kuala Lumpur, Malaysia