Overview
Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business offers a comprehensive end-to-end trading experience with offices in six regions. We are seeking a Data Analyst to unlock insights from client and partner data to improve onboarding, servicing, and retention, enabling data-driven decisions across disciplines.
Please note that we will only be able to accept candidates who have the appropriate rights and documentation for employment in Malaysia.
Your EDGE Assignment / You Will
- Design and maintain dashboards (Power BI, Amplitude, Databricks) to track onboarding, servicing, and satisfaction KPIs.
- Translate complex data into actionable recommendations for leadership and cross-functional teams.
- Monitor key client and partner performance metrics and highlight gaps or risks.
- Streamline reporting pipelines with SQL / Python and automation tools, reducing manual workload.
- Partner with DevRev and Client Experience operation teams to embed analytics into workflows.
- Work closely with CX leaders, Marketing, Product, and Regional Heads to enable data-driven decisions.
- Prepare concise, executive-ready reports and insights packs.
- Analyze large datasets across onboarding, servicing, payments, and marketing to identify performance drivers.
- Maintain high data quality standards through routine checks, reconciliations, and documentation of data sources and processes while adhering to data privacy and regulatory standards.
- Contribute to the continuous improvement of analytics tools, reporting processes, and data visualization methods to improve speed, accuracy, and stakeholder engagement.
Are you the one?
Bachelor’s degree in Data Science, Statistics, Economics, Finance, or related field2–4 years of data analytics experience, preferably in fintech, trading or financial servicesProficiency in SQL and Excel; working knowledge of Python / RSkilled in data visualization tools (Power BI, Tableau)Strong analytical & problem-solving skills, ability to simplify complexityClear communicator, ability to influence decisions through data storytellingAxi\'s bag of delights
Competitive and attractive compensation.Extensive learning opportunities, such as professional training and certifications and soft skills development.21 annual leave days per year.Health InsuranceEmployment details
Seniority level : AssociateEmployment type : Full-timeJob function : Information TechnologyIndustries : Financial Services and BankingWe are committed to fair and inclusive hiring practices and to maintaining equal opportunities for all candidates. We comply with applicable laws and exercise merit-based decision making in hiring, compensation, training, and performance reviews.
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