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Customer Service Executive

Customer Service Executive

TOGL Technology Sdn BhdPetaling Jaya, Selangor, Malaysia
17 days ago
Job description

Requirements

  • Education : SPM / Advanced / Higher Diploma in any field or equivalent. A major in Accounting or Finance is a plus.
  • Fresh graduates are welcomed to apply.
  • Experience : One year of relevant experience is advantageous. Fresh graduates with an interest in starting a career in a call center are also encouraged to apply.
  • Language Skills : Proficiency in written and spoken English, Mandarin, and Bahasa Malaysia.
  • Skills : Strong communication skills, a willingness to learn, and the ability to work effectively within a team.
  • Attributes : Ability to work under pressure and thrive in a fast-paced environment.

Responsibilities

  • Customer & Stakeholder Interaction : Engage with customers and internal stakeholders daily, building sustainable relationships through professional and interactive communications, whether by phone or email.
  • Issue Resolution : Act as the primary contact point for customer complaints and issues, providing timely and effective resolutions.
  • Ad Hoc Tasks : Handle additional assignments as directed by your superior to support various business needs.
  • Other Duties : Perform other tasks and responsibilities as assigned, contributing to the overall success of the team.

    • Benefits

  • Career Growth : Opportunities for career development and advancement within the company.
  • Training : Comprehensive training programs to enhance your skills and knowledge.
  • Supportive Environment : A collaborative and supportive team culture.
  • Competitive Compensation : Attractive salary package and benefits.

    • Skills

    Communication Problem-Solving Patience Time Management Microsoft Office Excel Customer Support Customer Service

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    Customer Service Executive • Petaling Jaya, Selangor, Malaysia