Requirements
- Education : SPM / Advanced / Higher Diploma in any field or equivalent. A major in Accounting or Finance is a plus.
- Fresh graduates are welcomed to apply.
- Experience : One year of relevant experience is advantageous. Fresh graduates with an interest in starting a career in a call center are also encouraged to apply.
- Language Skills : Proficiency in written and spoken English, Mandarin, and Bahasa Malaysia.
- Skills : Strong communication skills, a willingness to learn, and the ability to work effectively within a team.
- Attributes : Ability to work under pressure and thrive in a fast-paced environment.
Responsibilities
Customer & Stakeholder Interaction : Engage with customers and internal stakeholders daily, building sustainable relationships through professional and interactive communications, whether by phone or email.Issue Resolution : Act as the primary contact point for customer complaints and issues, providing timely and effective resolutions.Ad Hoc Tasks : Handle additional assignments as directed by your superior to support various business needs.Other Duties : Perform other tasks and responsibilities as assigned, contributing to the overall success of the team.Benefits
Career Growth : Opportunities for career development and advancement within the company.Training : Comprehensive training programs to enhance your skills and knowledge.Supportive Environment : A collaborative and supportive team culture.Competitive Compensation : Attractive salary package and benefits.Skills
Communication Problem-Solving Patience Time Management Microsoft Office Excel Customer Support Customer Service
Important Information
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