Sales and Operation Assistant (European Company – Startup – Pharmatech)
Our client is a European Pharmatech startup expanding rapidly across Asia-Pacific. Their APAC office in Malaysia is powered by a small, dynamic, and very close-knit team. They work hard, support each other, and genuinely enjoy what they do. It’s a team that combines commitment with fun. They celebrate wins together, face challenges together, and maintain a positive, energetic atmosphere every day.
The Role
They are looking for a proactive and detail-oriented Sales and Operation Assistant to support both commercial and operational activities. You will collaborate closely with the Managing Director and the APAC team to ensure a seamless customer experience from inquiry to delivery.
This role suits someone who loves being part of a bonded team, enjoys variety, and thrives in a fast-paced start-up environment where everyone contributes and everyone matters.
What You’ll Do
- Prepare and send quotations, proposals, and sales orders
- Maintain and update customer records and sales pipelines in CRM systems (Salesforce, NetSuite)
- Qualify incoming leads and support follow-up activities
- Track sales orders, delivery schedules, and invoicing
- Support reporting, forecasting, and pipeline visibility
Operations Support
Provide daily administrative and operational supportCoordinate order fulfilment, shipment arrangements, and documentationMonitor stock levels and assist with replenishmentEnsure compliance with internal processes and guidelinesSupport after-sales coordination and customer communicationManage office supplies, vendors, and general administrative tasksWhat You Bring
Strong command of English; Mandarin or Bahasa Malaysia is a plusBachelor’s degree in Business, Operations, Sales, or related fieldsAt least 2 years of experience in sales support, operations, or administrative rolesComfortable in a small, fast-moving start-up where versatility is keyExperience with CRM systems (Salesforce, HubSpot, or NetSuite required)A proactive, positive, and hands‑on mindsetStrong organizational skills, attention to detail, and communication abilitiesEnjoys working in a fun, supportive, and committed team environmentWhy Join
Market-aligned compensationClose collaboration with senior leadershipSignificant growth opportunities as the APAC team scalesExposure to multiple business functions and real operational ownershipA dynamic, united, and joyful team culture where work is meaningful and enjoyableUnlock job insights
Salary match Number of applicants Skills match
Your application will include the following questions :
Which of the following statements best describes your right to work in Malaysia?What's your expected monthly basic salary?Which of the following types of qualifications do you have?How many years' experience do you have as a Sales and Operations Assistant?#J-18808-Ljbffr