E-Commerce Director

Overview The

E-Commerce Director

will lead our client’s e-commerce strategy and operations within our media agency. The ideal candidate will have a strong background in digital marketing and e-commerce, with a passion for driving sales and enhancing the customer experience. This role involves collaborating with marketing, sales, and analytics teams to develop and implement innovative e-commerce solutions that align with our clients’ goals.

Responsibilities

Strategic Leadership : Develop and execute the e-commerce strategy across Southeast Asia, ensuring alignment with overall business objectives and driving growth for the client’s business.

Team Management : Lead, mentor, and manage a team of e-commerce professionals, fostering a culture of collaboration, innovation, and accountability.

Client Collaboration : Work closely with clients across different business units to understand their e-commerce goals and challenges, providing expert advice and tailored solutions (e.g., Snacking and Pet nutrition categories).

Performance Analysis : Monitor and analyse e-commerce performance metrics, using data-driven insights to inform decision-making and optimize strategies.

Cross-Functional Coordination : Collaborate with marketing, creative, and technical teams to enhance user experience and ensure cohesive messaging across digital platforms.

Thought Leadership : Anticipate trends in e-commerce across SEA and develop points of view for clients.

Technology Integration : Evaluate and implement e-commerce technologies and platforms to improve operational efficiency and customer engagement.

Stakeholder Management : Grow agency relationships with e-commerce vendors, including players such as Shopee, Lazada, and TikTok.

Qualifications

Bachelor’s degree in business, Marketing, or related field

7+ years of experience in e-commerce, digital marketing, or related field, with leadership experience

Proven track record of driving e-commerce growth and achieving sales targets

Strong analytical skills with experience in data analysis and performance metrics

Excellent communication and interpersonal skills, with ability to collaborate across teams and with clients

Knowledge of e-commerce platforms, digital marketing tools, and best practices

Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities

Additional Information

Generous leave entitlements, including birthday leave, rest day and family care leave

Office closure for World Mental Health Day

Company closures for major festive celebrations

Cashless medical coverage, including access to panel clinics, dental and optical care

Life and personal accident insurance and group hospitalization and surgery

Hybrid working schedule with Friday disconnects

Office closure during the last week of December

Phone allowance

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