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Engineer, Workplace IT Security
Engineer, Workplace IT SecuritySingtel • Kuala Lumpur, Kuala Lumpur, Malaysia
Engineer, Workplace IT Security

Engineer, Workplace IT Security

Singtel • Kuala Lumpur, Kuala Lumpur, Malaysia
30+ days ago
Job description

Engineer, Workplace IT Security

Singtel Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia – Open position for a seasoned IT security professional.

Responsibilities

The Workplace IT Security Engineer is responsible for the implementation and maintenance of enterprise-level Workplace IT security solutions. Key focus includes developing security-related workflows, processes and automation procedures, proactively identifying gaps, risks and issues, and recommending actions to management.

  • Provide escalated troubleshooting and support for Workplace IT security technologies, native and third-party security, and workplace endpoint management tools.
  • Provide capacity planning and performance monitoring to sustain and improve mobility service availability.
  • Ensure thorough testing of solutions for functionality and compatibility.
  • Coordinate service / support needs with vendors, application support teams, and internal teams through effective partnership, collaboration and communication.
  • Provide change request leadership for the deployment of application or infrastructure related changes.
  • Participate in application troubleshooting and security incident problem resolution with other infrastructure teams, including application, storage, messaging, and server teams.
  • Represent the team in change, incident and problem management calls and manage request queues.
  • Maintain and define hardware, software, and configuration standards (Operational Runbooks and Playbooks).
  • Partner with other Product Infrastructure teams to apply standards and policies relevant to operational excellence.
  • Serve as a subject matter expert for hardening the configuration of various endpoint devices, including utilizing appropriate group policy settings, file permissions and access controls to increase Workplace IT security.
  • Lead major upgrades and new product onboarding deployments in Endpoint Security.
  • Support other ad-hoc duties as assigned.

Qualifications

  • Degree / Diploma in IT, Electronics Engineering or equivalent.
  • 3–4 years of experience in endpoint security, exposure to tools such as Microsoft Defender, Splunk, CrowdStrike is an added advantage.
  • Experience with Microsoft Intune is a plus.
  • Good knowledge of Microsoft Windows Servers, Active Directory, Exchange, Office 365, SCCM, file and print services.
  • Experience using ServiceNow.
  • Basic network knowledge including DNS, DHCP, LDAP, load-balancing.
  • Experience with Internet Proxy servers and Symantec backup software.

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    Security Engineer • Kuala Lumpur, Kuala Lumpur, Malaysia