Club Manager

At PadelKu , we’re more than just a club — we’re a growing community that’s bringing the fun, fast-paced world of padel to Malaysia! Our mission is to make padel accessible, social, and full of energy for everyone.

We are seeking a Padel Club Manager , who will lead our team with enthusiasm, help us create a warm, welcoming experience across our clubs in Klang Valley and grow the community of padel lovers.

Key Responsibilities

Operations & Facility Management

Oversee daily club operations to ensure a clean, safe, and welcoming environment.

Manage court bookings, scheduling, and maintenance coordination.

Ensure the club meets all operational standards, including court maintenance, safety and customer service.

Stock management : Ensure the availability of all necessary products and services to customers.

Lead, train, and motivate club staff (reception, coaching team, maintenance, etc.).

Manage staff scheduling and performance.

Foster a positive, service-oriented team culture.

Customer Experience & Community Engagement

Build strong relationships with members and guests to encourage retention and referrals.

Resolve customer inquiries and complaints promptly and professionally.

Organize tournaments, events, and social activities to grow club engagement.

Drive court and event sales through excellent customer relations and community engagement.

Support promotional campaigns, events, tournament, partnerships, and collaborations.

Support marketing activities at the club level.

Finance & Administration

Manage cash handling, stock reporting and budget reporting.

Track club performance metrics (community growth, occupancy, events, etc.).

Work closely with management on strategic initiatives and reporting.

Requirements

Proven experience in sports club, hospitality, or leisure facility management.

Strong leadership, communication, and organizational skills.

Customer service–oriented with a proactive, hands-on approach.

Basic understanding of budgeting and business operations.

Passion for padel, tennis, or sports is a strong advantage.

What We Offer

Competitive salary and performance incentives.

Opportunities for growth within a fast-expanding sports brand.

Dynamic, energetic work environment surrounded by a thriving community.

Discounted access to courts, club events and padel equipment.

#J-18808-Ljbffr