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Retail Operation Admin
itgeeks.myJohor Bahru, Johor, Malaysia14 days ago
Job descriptionAttend to walk-in customers at the front desk Engage with WhatsApp and social media leads Assist customers in product selection and provide recommendations Prepare and manage sales documents (quotation, invoice, receipt, DO) Follow up on leads, bookings, and pending payments Achieve personal and team sales targets Provide basic product explanation (laptop, PC, accessories) Handle post-sale inquiries and coordinate with technician if needed Ensure smooth customer experience from entry to exit Assist in warranty claims and status updates Check incoming / outgoing stock (record in Google Sheet / POS) Perform basic laptop checks (e.g., condition, battery health, serial number) Assist in basic setup : Windows installation, software, cleaning Coordinate with technician on repair and QC progress ANNUAL LEAVE SOCSO Working Hours : 10AM – 7PM (6 hari seminggu, off-day ikut jadual)
Requirements
- Minimum SPM or equivalent qualification
- Experience in retail, sales, or IT is an advantage, but fresh grads are welcome
- Good communication skills, friendly and confident when dealing with customers
- Able to use computer and WhatsApp; basic IT knowledge is a plus
- Must have own transport (motorbike or car)
- Responsible, proactive, and able to multitask
- Willing to work 6 days a week, including weekends
- Work location :
- HQ, Bandar Baru Uda
Responsibilities
1. Retail & Sales Operations
2. Customer Service
3. Stock & Technical Support
Benefits
Skills
Inventory Management Visual Merchandising
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Admin • Johor Bahru, Johor, Malaysia
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