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Service Advisor

MH CARMINE SDN BHDMalaysia

1 day ago

Job description

About Us

We are passionate about delivering top-notch automotive solutions and building long-term trust with our customers. As a one-stop automotive service provider, we pride ourselves on offering high-quality servicing, repairs, and customer care. Join us and be part of a team that values integrity, professionalism, and customer satisfaction.

Job Responsibilities

Act as the main contact between customers and the workshop team.
Greet customers, understand their service needs, and provide professional advice.
Coordinate with technicians to ensure timely and quality service.
Update customers on job progress and obtain approval for additional repairs if needed.
Handle customer complaints professionally and provide effective solutions.
Ensure excellent after-service follow-up to maintain long-term customer relationships.

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; Requirements : -

Requirements

Minimum SPM / Diploma in Automotive / Business or related field.

1–2 years of experience in the automotive service industry is preferred.

Good knowledge of vehicle maintenance and repair processes.

Strong communication and interpersonal skills.

Customer-oriented with a positive attitude and problem-solving mindset.

Able to work in a fast-paced environment with attention to detail.

Basic computer skills (Microsoft Office, email, service software).

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Service Advisor • Malaysia