No longer accepting applications
E-Commerce Executive
Siti Khadijah ApparelNegeri SembilanMalaysia, Negeri Sembilan, Malaysia9 days ago
Job descriptionComplete campaign calendar at least one month in advance. Meet or exceed campaign sales and engagement KPIs. Ensure campaign materials and communications align with brand direction. Maintain ≥95% stock availability for key SKUs during campaigns. Ensure ≥98% on-time fulfilment rate with warehouse team. Minimise order cancellations or delays due to stock or operational gaps. Maintain customer complaint resolution time under 48 hours. Keep refund and return rate below Maintain ≤2% product return rate due to product or service issues. Support loyalty and retention initiatives quarterly. Implement customer experience improvements based on feedback. Maintain > Work with webmaster / developer to ensure site speed Achieve ≥2% conversion rate and strong add-to-cart metrics. Conduct regular audits to ensure content, pricing, and UX accuracy. Generate weekly and monthly reports (sales, traffic, conversion, campaign ROI). Develop at least one actionable improvement plan monthly based on analytics. Identify customer and product trends to inform planning. Manage and guide eCommerce support staff to ensure timely and accurate execution of tasks. Coordinate effectively with marketing, merchandising, and customer service teams. Conduct regular team reviews to align priorities and ensure performance delivery. Maintain efficient communication flow between departments for smooth operations. Bachelor’s degree in Business, Marketing, eCommerce, or related field. Minimum 3 years’ experience managing brand.com operations and similar eCommerce channels. Proficient in Shopify, Google Analytics, and related eCommerce tools. Strong analytical, planning, and cross-functional coordination skills. Excellent communication and stakeholder management abilities. Experience in supervising or coordinating a small operational team. Highly organised, data-driven, and able to manage multiple projects simultaneously.
The E-Commerce Executive is responsible to drive sales performance and operational excellence for the brand’s official website. This role oversees campaign execution, inventory coordination, customer satisfaction, and web performance, ensuring that all aspects of the online business run efficiently, align with brand strategy, and deliver measurable growth.
Job Descriptions
- Achieve monthly and annual brand.com sales targets.
- Maintain consistent revenue growth and improve conversion rates.
- Deliver targeted AOV (Average Order Value) increase year-on-year.
Campaign Planning & Execution
Customer Experience & Retention
Website Operations & Performance
99% uptime and site stability.
Analytics & Reporting
Team Management & Coordination
Requirements
#J-18808-Ljbffr
Create a job alert for this search
Executive Executive • Negeri SembilanMalaysia, Negeri Sembilan, Malaysia
Related jobs
)
)
- Promoted
Senior Performance Marketing Executive - FB / IG ads (Remote)
Write EdgeSeremban, Negeri Sembilan, Malaysia At Write Edge, we specialise in providing high-quality English and Writing tuition classes for Primary and Secondary school students in Singapore.
The English enrichment centre was founded in 2014 w...Show moreLast updated: 1 day ago
- Promoted
Digital Marketing Executive
FastLane Capital LimitedSeremban, Negeri Sembilan, Malaysia Singapore based firm specialising inimmigration consultancy, corporate secretarial, tax and accounting services.This role is remote role and have to travel to Singapore office.In This role, you wil...Show moreLast updated: 30+ days ago
- Promoted
Trading Operations Executive
JB CocoaSeremban, Negeri Sembilan, Malaysia We are seeking a Trading Operation Executive to oversee cocoa market activities, manage buying and selling operations, and ensure an optimal balance between cost, quality, and delivery.The ideal ca...Show moreLast updated: 6 days ago
- Promoted
Senior Performance Marketing Executive
CONTENT NATIONSeremban, Negeri Sembilan, Malaysia Content Nation is a global, fully-remote digital marketing agency.We’re a nation of inventors and innovators, passionate about crafting creative content that engages and builds audiences.We don’t h...Show moreLast updated: 1 day ago
- Promoted
Sales Coordinator Executive
EON Berhad (Edaran Otomobil Nasional)Seremban, Negeri Sembilan, Malaysia Develop and execute strategic plan to achieve sales target and expand customer base.Ensure overall sales performance and operational expenditure in according to the Annual Management Plan (AMP).Coo...Show moreLast updated: 29 days ago
- Promoted
Performance Marketing Executive - Remote
Heroes of DigitalSeremban, Negeri Sembilan, Malaysia Performance Marketing Executive - Remote.We are seeking a stellar senior performance marketing account executive to execute Google and Social Media (Meta, TikTok & LinkedIn) ad campaigns.Your roles...Show moreLast updated: 11 days ago
- Promoted
Executive / Senior Executive Controlling
SGB-SMIT Group - SGB MYSeremban, Negeri Sembilan, Malaysia Designation : Executive / Senior Executive Controlling.Prepare monthly and YTD Gross Margin Analysis.Follow up with each sales hunter to ensure the accuracy of order backlog data posted in SAP & Ord...Show moreLast updated: 1 day ago
- Promoted
Growth Marketing, Senior Executive
Brokoli DigitalSeremban, Negeri Sembilan, Malaysia Develop full-funnel digital marketing strategies across paid ads, CRO, content, and retention.Advise eCommerce founders / teams on revenue growth opportunities and business bottlenecks.Translate clie...Show moreLast updated: 25 days ago
- Promoted
Ecommerce Marketplace Manager – Europe
Pyle USASeremban, Negeri Sembilan, Malaysia Get AI-powered advice on this job and more exclusive features.Ecommerce Marketplace Manager – Europe (Remote).We are a fast-paced, high-growth eCommerce company seeking a detail-oriented and tech-s...Show moreLast updated: 30+ days ago
- Promoted
Mid-Market Account Executive
WatiSeremban, Negeri Sembilan, Malaysia Mid-Market Account Executive – Malaysia.Wati is the world’s leading WhatsApp‑first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenu...Show moreLast updated: 20 days ago
- Promoted
Enterprise Channel & Partnerships Associate
PortcastSeremban, Negeri Sembilan, Malaysia Portcast is a venture-backed startup which predicts global trade flows to help logistics and shipping companies become more profitable.
We are a predictive analytics company that offers a fast-paced...Show moreLast updated: 29 days ago
- Promoted
eCommerce Manager
Mashreq BankSeremban, Negeri Sembilan, Malaysia MNC JOBS INFO is seeking a dynamic and experienced.This role is perfect for a results-oriented individual with a deep understanding of digital sales channels, user experience, performance marketing...Show moreLast updated: 30+ days ago
- Promoted
eCommerce Strategist
Orius DigitalSeremban, Negeri Sembilan, Malaysia We’re looking for a sharp, data-driven.Strategy team and help drive measurable growth for our D2C clients.This is a hands-on, individual contributor role focused on uncovering insights, shaping str...Show moreLast updated: 30+ days ago
- Promoted
Digital Sales Executive
2Stallions Sdn BhdSeremban, Negeri Sembilan, Malaysia This job is a Digital Sales Executive, where you'll boost company profits by selling digital marketing solutions.You might like this job because you enjoy closing deals and building relationships w...Show moreLast updated: 30+ days ago
- Promoted
Account Executive - Enterprise
ZscalerSeremban, Negeri Sembilan, Malaysia Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ : ZS) was founded in 2007 with a mission to make the cloud a safe place to do busin...Show moreLast updated: 30+ days ago
- Promoted
Business Development Executive
Net2Source (N2S)Seremban, Negeri Sembilan, Malaysia Title : Business Development Executive.Location : Remote (Candidate must be in Malaysia).Work closely with the President to execute strategic and tactical sales plans that produce a track record of l...Show moreLast updated: 30+ days ago
- Promoted
Assistant Manager, E-Commerce
Second TalentSeremban, Negeri Sembilan, Malaysia About the job Assistant Manager, E-Commerce.Job Title : Assistant Manager, E-Commerce.Including all the tax, EPF, Socso).
Must-have : experience with eCommerce management and professional in Mandarin,...Show moreLast updated: 30+ days ago
- Promoted
Business Development Manager / Executive (Mandarin Speaker)
Erapoly Global Sdn BhdBeranang, Selangor, Malaysia Business Development Manager / Executive (Mandarin Speaker).Location : Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.
This role involves selling and servicing overseas customers, developi...Show moreLast updated: 30+ days ago