Field Service VII (Smart Solution)

Position Summary :

The Smart Solution Field Service Engineer is responsible for providing on-site technical support, troubleshooting, installation, and maintenance of Vertiv's Smart Solutions, including modular data centers, integrated power and cooling systems, and critical IT infrastructure. The role requires a strong technical background, problem-solving skills, and the ability to work independently to ensure customer satisfaction and system reliability.

Key Responsibilities :

Installation & Commissioning

Perform on-site installation, configuration, and commissioning of Smart Solutions equipment.

• Ensure proper integration of power, cooling, and IT infrastructure.
• Conduct system performance tests and ensure functionality as per specifications.

Technical Support & Troubleshooting

Diagnose and resolve hardware and software issues for modular data centers and other Smart Solutions.

Preventive & Corrective Maintenance

Conduct routine inspections and servicing to ensure system reliability.

Customer Training & Support

Educate customers on best practices for system operation and maintenance.

Emergency Response & On-Call Support

Provide 24 / 7 support for critical system failures and downtime events.

Compliance & Documentation

Ensure all service activities comply with safety, industry, and regulatory standards.

Continuous Improvement & Feedback

Provide feedback to the engineering and product teams to improve Smart Solutions.

Qualifications & Requirements :

Preferred Qualifications :

Why Join Vertiv?

#J-18808-Ljbffr