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Service Technician
Kion GroupShah Alam, Selangor, Malaysia30+ days ago
Job descriptionService maintenance of a range of handheld computer equipment, Autostore system and ASRS system including ad-hoc requests and contractual obligations. Management of spare parts stock and ensure that all documentation is in order. Provide weekly and monthly reports on the service and maintenance of customers’ work orders. Provide updates to customers on equipment repairs and spare parts delivery. Implement and improve preventative maintenance schedules and maintenance management system Develop service and maintenance practices to improve system reliability Work schedule planning to meet operational support and PM program; monitoring of excessive overtime hours Work with customers to identify operational and equipment improvement opportunities; identification of better revenue streams Initiate discussions for contract renewals with customers; negotiate for longer term contracts Comply with administrative requirements including reporting and timesheets Participate in site operations meetings; report on performance and maintenance activities Diploma or Degree in Mechanical / Mechatronics / Electronics / Communication engineering or equivalent Minimum 3 years’ of service experience in the related field Understanding of OH&S requirements. Ability to work in isolation, make decisions and be results driven Great team player and able to work collaboratively Ability to think outside of the box when solving problems Customer focused Ability to develop and maintain effective on-going relationships Excellent verbal, written and inter-personal communication skills General good attitude and workplace behaviour Ability to work after official hours and participate in standby roster for emergency breakdowns Ability to work at heights Ability to travel to various customer sites in Penang
The role will be servicing for client’s equipment in accordance with project and service agreements while complying with the required safety standards and procedures for a safe work environment.
We offer :
- Career Development
- Competitive Compensation and Benefits
- Pay Transparency
- Global Opportunities
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Service Technician • Shah Alam, Selangor, Malaysia
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