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Service Technician (Medical Device)

Service Technician (Medical Device)

AMD SolutionsSelangorMalaysia, Selangor, Malaysia
23 hours ago
Job description

Responsibilities

  • Install and configure medical equipment at hospitals, clinics, and labs.
  • Perform functional tests and ensure equipment operates according to specifications.
  • Preventive Maintenance

Carry out routine maintenance and calibration of equipment as per schedules.

  • Diagnose technical issues and perform necessary repairs.
  • Inform customer of the outcome of the PPM if any repair is needed.
  • Troubleshooting

    • Provide technical support and troubleshooting to healthcare professionals (HCP) and users.

  • Respond promptly to service calls and resolve issues within given timelines.
  • Demonstrate problem-solving skills and technical knowledge.
  • Documentation & Reporting

    • Maintain accurate records of service activities, parts used, and issues resolved.

  • Submit service reports and feedback to the Technical Manager.
  • Document all issues that remain unsolved and brainstorm with engineers.
  • Compliance & Quality

    • Ensure all service activities comply with internal SOPs, safety regulations, and relevant medical standards (e.g., ISO, MDA).

  • Support quality audits and provide necessary documentation.
  • Understand GDPMD and its regulation in the technical department.
  • Inventory & Tools Management

    • Manage and maintain service tools, test equipment, and spare parts.

  • Ensure proper stock levels and timely requests for parts.
  • Collaborate with the Service Coordinator to procure sufficient spare parts.

    • Qualifications & Requirements

  • 1–3 years of relevant experience in servicing medical equipment preferred.
  • Fresh graduates with strong technical aptitude are encouraged to apply.
  • Strong troubleshooting and technical skills.
  • Good communication and customer service orientation.
  • Ability to work independently and travel frequently.
  • Basic knowledge of regulatory requirements in the medical device industry (e.g., MDA, ISO 13485) is an advantage.
  • Proficiency in English and Bahasa Malaysia.
  • Possess a valid driving license and own transport.
  • Willingness to travel and work outside regular hours when needed.

    • Other

  • Multiple vacancies available. Able to start work immediately.

    • Be careful — don’t provide your bank or credit card details when applying for jobs. Do not transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.

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    Technician • SelangorMalaysia, Selangor, Malaysia

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