Assistant Manager, Fund Distribution Services M / F

Crédit Agricole GroupPutrajaya, Putrajaya, Malaysia

30+ days ago

Job description

Operational Excellence

Ensure compliance of funds dealing procedures with fund documentation (including Prospectus / Offering Documents, Servicing Agreements and Operating Memorandums)
Prepare & check internal and external reports to management, clients (Fund Manager, Distributor) and investors / distributors (e.g. client reporting, KPI reporting, etc)
Follow up outstanding documents for KYC & subscription payments on the Fund’s account
Translation of key information in KYC Document from Mandarin to English under client’s indemnity letter
Provide high quality and professional client service to ensure Caceis Investor & Treasury Services Values are well maintained

Relationship and Communication

Maintain efficient communication channels with managers, coordinators and team members

Timely resolution / escalation of inter-departmental and cross functional queries

Ensure collaborative relationship across jurisdictional, functional and cultural boundaries including onshore business partners when required for the daily operations

Works closely with manager of department to achieve department and organization goals

Team Interaction

Maintain standards of personal and professional behaviour

Take responsibility for personal development and training

Coach team members as necessary on specific & identified tasks / activities to ensure team efficiency

Develops others : Coaches for high performance / Builds future capabilities / Team development

Adhere CACEIS’ core standards

Participate in Change

Drives to Succeed : Results oriented / Client focused / Competitive

Leads with integrity : Trusted / Share information / Accountability

Shapes the future : Innovative and strategic / Change agent / Entrepreneurial

Seek ways to enhance and improve process flow and environment and adherence to risk factors

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Service Manager • Putrajaya, Putrajaya, Malaysia

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