Manager, Agency Communication

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Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

To support the Team Head of Agency Communication in cross-functional engagement to ensure overseeing functional initiatives are aligned with company’s business objectives and channel sales strategies to achieve Agency Distribution’s vision.

Principal Duties & Responsibilities

• Assist to manage on-going engagement with key stakeholders from different functional divisions including participating in key business meetings to ensure solutions and services are designed with the wealth planner & customer experience in mind and create competitive advantage for the company.
• Assist to collaborate closely with cross-functional stakeholders to execute necessary actions including provide strategic inputs for improvement consideration, gather internal agency teams’ feedback & buy-in, in order to drive decisions surrounding solution and service delivery & communication plans (e.g. customer & product marketing campaigns, product launches, operational enablers, investment updates & etc) to wealth planners and customers more effectively.
• Assist to work closely with different divisional stakeholders to facilitate focus groups involving wealth planners to understand target market customers’ needs to ensure the right & competitive customer solutions and compelling marketing strategies are developed for business growth and effective communication of the customer solution value propositions are delivered to the target customers.
• Assist to act as the gate keeper on all communications to agency members and assist in messaging & consolidating presentation content for the roll down of campaigns / initiatives.
• Assist to facilitate organizational business reviews for performance evaluation or decision making by assisting in preparing insights.

Job Specification

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Marketing, Public Relations, and Writing / Editing

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