Branch Manager (Japanese Head Spa) — High Basic + Full Company Commission

Branch Manager (Japanese Head Spa) — High Basic + Full Company Commission

You will NOT be required to perform hair-wash or scalp-spa operations. Your role focuses on management + sales.

1. Store Operations Management

Oversee daily store operations

Manage staff scheduling, workflow, and service standards

Handle customer issues and ensure excellent service

Monitor inventory, stock levels, and ordering

Ensure the store environment remains clean, organized, and aligned with brand standards

Handle customer enquiries, consultation, and closing sales

Explain scalp conditions and recommend suitable treatments (training provided)

Promote packages, memberships, and product sales

Monitor store sales performance (you will receive commission)

Lead and motivate the team to achieve monthly KPIs

Guide and coach staff ( total 3 staff )

Maintain strong team culture, discipline, and customer-service quality

Ensure consistent delivery of premium head spa experience

Minimum 2 years of experience in scalp-care / head spa / hair & scalp therapy (MUST)

Strong knowledge of conditions and treatment recommendations

Confident in customer communication and sales closing

Mature, responsible, and able to independently manage store operations

Strong leadership, problem-solving skills, and positive work attitude

Management experience is a bonus

Salary & Benefits

RM5000 Basic Salary

Include high Commission —

Enjoy commission from the entire outlet’s monthly sales — not just personal sales.

EPF / SOCSO provided

Annual leave & medical leave

Accommodation provided ( 1 person 1 large room, landed house )

Work in a peaceful, private, Japanese-style environment

A beautiful, relaxing working environment

Supportive management with clear career path

Strong commission structure

No complicated salon workload — focus on management & customer consultation

Click Apply Now and attach your latest resume.

Only shortlisted candidates will be contacted.

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Your application will include the following questions :

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a branch manager?
• How many years of people management experience do you have?
• Do you have customer service experience?
• Do you have experience in a sales role?
• Which of the following languages are you fluent in?

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