Sr. Analyst, Production Eng, WRB Tech

Overview

Job Summary : Provide 24x7 support across shifts. Support coverage includes application health checks, incident / problem management, and change support for the application / infrastructure and interface changes. Role involves other non-BAU tasks such as incident trending and analysis, acquiring new in-scope application knowledge from Dev Team, ticket analysis and follow up for closure, interacting with stakeholders such as business and country POC, system improvement planning, pre-CAB / change walkthrough meetings, reviewing implementation plans, participating in DR activities, multitasking, and good communication. Understanding of Agile practices and experience using ADO. Take ownership of handling incidents / issues until proper closure. Technical skills include Java, Postgres, Linux, SKE, ELK, Grafana, and SRE practices and automation.

Our Ideal Candidates Should Have

• Bachelor’s degree (or equivalent experience)
• 5+ years of application support experience
• Must have the ability to work in a dynamic, fast-paced environment
• Strong communication skills to interact with many different personalities / stakeholders and reach consensus when necessary
• Technical skills including Java, Postgres, Linux, SKE, ELK, Grafana

Skills and Experience

Regulatory & Business Conduct

Other Responsibilities

About Standard Chartered

We\'re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can\'t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion.

Together we :

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

#J-18808-Ljbffr