Cruise Hospitality And Tourism

About the role

Join the exciting world of cruise hospitality and tourism as a Cruise Hospitality And Tourism professional at ASIAN MARITIME EMPIRE'. This full-time role based in Kuala Lumpur will see you playing a key part in delivering exceptional customer experiences to guests onboard our luxury cruise liners. In this dynamic and fast-paced environment, you will be responsible for managing all aspects of hospitality and tourism operations to ensure our guests have an unforgettable journey.

What you'll be doing

• Overseeing all hospitality and tourism operations onboard, including front office, accommodation, food and beverage, and shore excursions
• Liaising with cross-functional teams to coordinate logistics and ensure seamless service delivery
• Monitoring guest satisfaction and implementing continuous improvements to enhance the overall guest experience
• Developing and implementing training programs to upskill the hospitality and tourism teams
• Forecasting and managing staffing requirements to meet fluctuating demand
• Ensuring compliance with all relevant regulations and industry standards

What we're looking for

What we offer

At ASIAN MARITIME EMPIRE', we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, you will enjoy a range of benefits including comprehensive health insurance, generous holiday entitlement, and opportunities for professional development. Our global presence also offers the potential for international career advancement. Join us and be a part of creating unforgettable experiences for our guests.

To apply for this exciting role, please click apply now.