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Cruise Hospitality And Tourism

Private AdvertiserKuala Lumpur, Kuala Lumpur, Malaysia

14 jam yang lalu

Penerangan pekerjaan

About the role

Join the exciting world of cruise hospitality and tourism as a Cruise Hospitality And Tourism professional at ASIAN MARITIME EMPIRE'. This full-time role based in Kuala Lumpur will see you playing a key part in delivering exceptional customer experiences to guests onboard our luxury cruise liners. In this dynamic and fast-paced environment, you will be responsible for managing all aspects of hospitality and tourism operations to ensure our guests have an unforgettable journey.

What you'll be doing

Overseeing all hospitality and tourism operations onboard, including front office, accommodation, food and beverage, and shore excursions
Liaising with cross-functional teams to coordinate logistics and ensure seamless service delivery
Monitoring guest satisfaction and implementing continuous improvements to enhance the overall guest experience
Developing and implementing training programs to upskill the hospitality and tourism teams
Forecasting and managing staffing requirements to meet fluctuating demand
Ensuring compliance with all relevant regulations and industry standards

What we're looking for

Extensive experience in a senior hospitality or tourism management role, preferably within the cruise industry

Strong operational and people management skills with a proven track record of leading diverse teams

Exceptional customer service orientation and the ability to drive guest satisfaction

Proficient in data analysis and using technology to optimise operations

Excellent communication and interpersonal skills to collaborate effectively with cross-functional stakeholders

Tertiary qualification in hospitality, tourism or a related discipline

What we offer

At ASIAN MARITIME EMPIRE', we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, you will enjoy a range of benefits including comprehensive health insurance, generous holiday entitlement, and opportunities for professional development. Our global presence also offers the potential for international career advancement. Join us and be a part of creating unforgettable experiences for our guests.

To apply for this exciting role, please click apply now.

Buat amaran kerja untuk carian ini

Hospitality Tourism • Kuala Lumpur, Kuala Lumpur, Malaysia