DKSH WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Job Responsibilities
Support superior in managing day-to-day operating expenditure against operating budgets for the HRIS function to ensure efficient usage of resources
Monitor execution / progress of short- / long-term plans to cater to HR system requirement needs, in line with Group-wide offerings and IT governance standards
Test and implement HRIS-related solutions (e.g. SAP HCM, SuccessFactors, etc.) to drive HR strategic and operational effectiveness
Monitor ongoing daily HRIS and employee data integration between various system platforms (e.g. SAP HCM, Identity Governance, HR payroll system, etc.) to ensure the smooth running of HR operational activities
Review system workflows and specifications. Escalate problems / issues. Manage high-level data quality in all HRIS
Conduct standard diagnosis and troubleshooting on software packages and hardware issues to support stakeholders' daily HR Technology queries / requests
Monitor HRIS training schedules and communication plans to equip employees with knowledge to operate existing / new / updated systems
Execute HRIS projects to enhance existing system needs (e.g., new system implementation, HRIS upgrades, standardization to global requirements, etc.)
Collaborate with internal stakeholders to ensure stakeholder requirements are met regarding HR systems
Manage relationship with external HR system vendors / consultants to enable smooth running of system upgrade / improvement initiatives
Assist in the implementation of data quality measurements and identify patterns and trends in data gaps in a deductive manner
Assist in analytical problem solving and generate actionable recommendations by analyze, review, forecast, and trend complex data
Assist superior in guiding team members to ensure effective delivery of HR requests
Collaborate with IT architecture team to monitor and optimize system performance
Conduct refresher training to upskill HR personnel from time to time in terms of data quality and data management best practices
Review HRIS user access rights with country HRIS personnel and recommend options to align to global standards and guidelines
Provide input to data dictionary, business blueprint of existing HRIS-related solutions and data architecture documentation in a details approach
Conduct knowledge transfer session to other team members
Job Requirements
Demonstrate knowledge and understanding of the business and industry
Demonstrate sound knowledge in SAP HCM, SAP SuccessFactors, talent management, HRIS trends, best practices, design, solution evaluation and the use of appropriate technologies
Demonstrate knowledge in HR-related needs and provide consulting on design and delivery of HRIS solutions
Demonstrate research and analytical skills
Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
Demonstrate fluency in local language and ideally in English, both written and spoken
Demonstrate appreciation and respect for cultural sensitivities especially in cross-culture interactions
Education and Experience
Degree in IT or a related discipline
Minimum two to five years’ experience in a similar role
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