Administrator, Client & Static Data Management (Contract)

Job Description

What is the opportunity?

Our client is a specialist provider of asset services, custody, payments and treasury services. Founded in 1864, they are the 10th largest bank worldwide and the 5th in North America, as measured by market capitalization.

Our client has a processing centre of operational excellence supporting 10 countries across three geographical time zones employing a Global Operating Model to maximise efficiencies across times zones and supports a 24 / 5 operational capability. The objectives for Malaysia are to enhance the scalability of their global operations, improve service quality via their ‘centres of excellence’ and to implement / leverage standardised processes globally.

This role works within the Client & Static Data Management team which is part of the Private Banking Ops department of Wealth Management Asia. Responsible for timely and accurate end to end processing Client & Static Data update accordingly to defined SLAs. Responsible for timely and accurate end to end processing of asset creation and maintenance, pricing update and reporting and non-client static setups according to defined SLAs and handling queries from internal and external parties.

Region : APAC

Working Hours : 9am-6pm

What will you do?

• Setup and verify new account request
• Perform account maintenance for subsequent internal / external client’s request
• Generation of communication letter to clients for account updates
• Perform closure of account including preparation of account closure letter
• Perform scanning and indexing of documents in Content Manager
• Processing of audit confirmation request by client
• Performing name searches for bankruptcy search / information check by enforcement agencies
• Responsible for timely and accurate end to end processing of asset creation and maintenance (such as bond rating, product risk level, etc.) according to defined SLAs
• Products covered : Equity, Fixed Income, Funds, Structured Notes, Derivatives
• Perform daily pricing update for assets in Avaloq System for client’s statement valuation and daily pricing checks for variance, no price asset and back dated priced assets.
• Manage interest rates and FX rates updates, setup and maintenance of fee schedule and cost profile and other non-client static setups (such as custodian, counterparts, cash & trade standing settlement instructions, etc.) according to defined SLAs
• Ensure that all creations and pricing are processed in accordance to bank rule, circulars, procedures and local requirements
• Manage requests and queries within stipulated

What do you need to succeed?

Must-have

Nice-to-have

What’s in it for you?

RBC strives to deliver an inclusive workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally. We maintain a workplace based on respect, belonging and opportunity for all.

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