Leader, Solutions Engineering

Leader, Solutions Engineering – Cisco

Location : Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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In today’s modern IT, it is no surprise that the new Digital Currency is Data, which is a crucial ingredient for organizations to leverage AI, Security and Observability technologies to enable Digital Resilience and Operational Excellence. Splunk (a Cisco company) is well positioned and right in the middle of this tipping‑point into this future. Are you the SE leader who is ready for this move? Reporting to our SE leader for Asia, you will be a highly motivated, results‑oriented leader, primarily responsible for leading our SE team in support of the Sales Team in Malaysia, Philippines and Vietnam, to achieve and exceed revenue targets and ensure customer success. Take the lead technical role in your region in supporting sales activities, actively engaging with key customers and opportunities. Work cross‑functionally ensuring tight alignment between field sales and other organizations within Splunk.

Responsibilities

• Lead and motivate a team of Solutions Engineers in Malaysia, Philippines and Vietnam to ensure sales and customer success;
• Regional Partnership with Sales Leadership to support use case lead, pre‑sales activities across all Splunk solutions;
• Conduct continual pipeline recruiting efforts to find and hire top sales engineering talent within your region.
• Mentor / coach new hires during on‑boarding and subsequent phases to ensure accurate ramping of SE skills and capabilities.
• Ensure that your team is enabled to support all required Splunk products and solutions along with required sales / soft skills;
• Partner with Sales leadership to develop country‑level strategies and GTM plans that align with Theatre and Regional plans. Coach Account teams to think and execute strategically and creatively for our customers.
• Be the in‑country “CTO” to represent and evangelize Splunk technology to key customer and partner executives and manage executive relationships.
• Deliver annual performance reviews and partner with SE’s to coach, guide and execute individual development plans. Manage performance of key talent to ensure a high‑performing team;
• Work multi‑functionally with support, product management, engineering, customer success, professional services and other internal teams to ensure alignment with the field, provide process and product feedback, and resolve critical customer situations.

Requirements

Education

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Job Details

Seniority level : Mid‑Senior level

Employment type : Full‑time

Job function : Sales and Business Development

Industries : Software Development

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