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Content Moderator (Mandarin / Cantonese, Remote)
HCLTechAmpang Jaya Municipal Council, Ampang Jaya Municipal Council, Malaysia30+ days ago
Job descriptionDegree in journalism, communication, Chinese language, or a similar field. 2 to 3 years of experience as a content moderator, social media moderator, or equivalent newsroom experience (print / digital / TV). Familiarity with news and media editorial policies. Fluent in Mandarin / Cantonese language, both oral and written, with excellent comprehension skills in Business English. Ability to work under pressure and make sound judgment calls. Associate Full-time Writing / Editing IT Services and IT Consulting
HCLTech WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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Overview
Position : Content Moderator, specializing in human resources, talent acquisition, recruitment, and talent sourcing for HCLTech WP. Kuala Lumpur.
Responsibilities :
- Monitor and moderate user-generated content, such as comments, and publisher-generated content according to preset customer guidelines.
- Approve or reject content / comments based on compliance with customer guidelines.
- Stay informed about news and current affairs, especially in international markets like the US.
- Identify gaps and gray areas in policies and guidelines based on real-world data.
- Document and store edge cases and nuanced examples among moderated content to create reference repositories.
Requirements :
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Content Moderator • Ampang Jaya Municipal Council, Ampang Jaya Municipal Council, Malaysia
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