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Data Center Technician | Johor

Data Center Technician | Johor

AdeccoKulai, Johor, Malaysia
3 days ago
Job description

Responsibilities

  • Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware and software.
  • Provide escalated 2nd level technical support for complex technical issues, which may include leading problem management cases and providing management status.
  • Manage escalated support cases and lead appropriate internal technical resources and / or 3rd party vendors to resolution.
  • Assist with server operating system and application upgrades, bug fixes, and patching.
  • Work on standardization projects for both hardware and software under the company technology stack; maintain consistent system uptime as expected in an IaaS environment.

Requirements

  • Minimum 1 year experience
  • Strong background in Linux
  • Experience in a Data Centre environment (racking & stacking gear, cable management, hot & cold aisle containment)
  • Willingness to work a shift in a 24 / 7 / 365 environment including on-call rostered shifts
  • Solid knowledge of Data Centre Ecosystem (cooling, electrical, networking, and structured cabling)
  • Performance management / troubleshooting
  • Ability to understand internal customer problems and provide technical solutions in a timely manner
  • Ability to understand customer urgency and sensitivity of a problem
  • Ability to communicate confidently and clearly with internal customers
  • Ability to work well within a demanding customer environment and deliver value to customers
  • Strong adherence to process and ability to act as a process champion

    • To apply, please forward your latest resume to and

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    Data Center Technician • Kulai, Johor, Malaysia

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