Talent.com
Head of Facilities Operations
Head of Facilities OperationsNEXTDC • Petaling Jaya, Selangor, Malaysia
Head of Facilities Operations

Head of Facilities Operations

NEXTDC • Petaling Jaya, Selangor, Malaysia
4 days ago
Job description

At NEXTDC we are building the heart of Australia & Asia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the specific requirements of local, international hyperscale customers.

We are establishing a new data centre in PJ, meeting the current and future digital needs of Malaysia by accelerating job skills, direct investment and economic prosperity.

At NEXTDC, we know that our success depends on the talents of our people, and we foster a culture of continued learning and development. Our culture is built on collaboration and innovation, we are passionate about what we do, and we are committed to our mission to be the leading customer‑centric data centre services company.

Where Cloud lives and AI thrives

Job Description

Responsible for ensuring 100% uptime across NEXTDC’s data centres in Asia, this role leads facility teams to maintain grey‑space to high standards and provision white‑space to meet customer needs. The role drives operational excellence aligned with UTI Uptime Operational Sustainability Gold standards and champions continuous improvement to deliver industry‑leading performance and service.

What you’ll do

People Management

  • Lead by example and promote NEXTDC values and a high‑performance culture.
  • Manage in‑house and outsourced facility teams, ensuring appropriate resourcing across the portfolio.
  • Provide coaching, on‑the‑job training, and performance development aligned with company competency frameworks.
  • Represent NEXTDC professionally at internal and external events.
  • Manage third‑party providers to ensure high‑quality performance.

Data Centre Management

  • Ensure 100% uptime and operational risk mitigation across all facilities.
  • Maintain key certifications (ISO9001, ISO27001, ISO14001, ISO45001) and sustainability ratings (GBI, BCA Green Mark).
  • Oversee budgets, capacity planning, and critical plant performance to prevent deferred maintenance.
  • Ensure customer installations exceed expectations and facility rules are enforced.
  • Support on‑call operations and cross‑site technical support.
  • Collaborate with Sales and Customer Solutions for seamless service delivery.
  • Conduct regular reviews of procedures, risk registers, and operational practices.
  • Assist Global Integrated Operations with contract negotiations.
  • Office Facilities Support

  • Provide technical expertise for maintenance and operations of NEXTDC office facilities.
  • Risk Management

  • Report and manage operational, security, and WHS incidents per policy.
  • Maintain and review Site Risk Registers and ensure staff are informed of PTW‑related risks.
  • Information Security

  • Support incident investigations and implement corrective actions.
  • Ensure Facilities staff understand and fulfill their information security responsibilities.
  • About you

  • Strong knowledge of data centre design, electrical / mechanical systems, and high‑density cooling and power.
  • Expertise in building services (UPS, HV / LV, generators, HVAC, fire, security, BMS / EMS).
  • Skilled in cabling, cable management, and quality assurance.
  • Well‑versed in data centre regulations, ITIL best practices, and operational compliance.
  • Proficient in BMS systems and Microsoft Office.
  • Experienced in capacity planning, budgeting, incident / change management, and reporting.
  • Strong vendor and contract management skills.
  • Fluent in Bahasa Malay and English; clear technical communicator.
  • Effective in policy development, team leadership, and stakeholder engagement

    Qualifications

  • 8–10 years’ experience in data centre or critical facilities operations
  • Proven people and team management experience
  • Familiar with Uptime Institute (UTI) standards
  • Degree in Engineering, Business, or Electrical, or trade‑qualified in Electrical / Mechanical with relevant data centre experience
  • ITIL Foundation v3 certification (desirable)
  • Additional Information

  • Opportunity to deliver landmark infrastructure projects shaping Australia’s digital economy.
  • A values driven culture built on innovation, collaboration and growth.
  • Inclusive, diverse and values‑driven working culture
  • Great opportunities to progress within our company (grow as we grow)
  • Our mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate.

    Make NEXTDC your next move.

    #J-18808-Ljbffr

    Create a job alert for this search

    Head Of • Petaling Jaya, Selangor, Malaysia

    Related jobs
    EOI : Facilities Manager (Klang Valley)

    EOI : Facilities Manager (Klang Valley)

    CBRE • Kuala Lumpur, Kuala Lumpur, Malaysia
    EOI : Facilities Manager (Klang Valley).Expression Of Interest (Generating Talent Pipeline for future hiring, only shortlisted applicant will be notified). As a CBRE Facilities Manager, you will mana...Show more
    Last updated: 30+ days ago • Promoted
    Head of Business Tech & Process Optimization (SDLC)

    Head of Business Tech & Process Optimization (SDLC)

    Robert Walters • Kuala Lumpur, Kuala Lumpur, Malaysia
    A leading organisation in Kuala Lumpur is seeking a Head of Business Technology and Process Engineering to spearhead the transformation of internal systems and processes. This pivotal leadership rol...Show more
    Last updated: 7 hours ago • Promoted • New!
    Head of Environment

    Head of Environment

    Yayasan Hasanah • Shah Alam, Selangor, Malaysia
    Get AI-powered advice on this job and more exclusive features.Are you ready to make a lasting impact on Malaysia's environment and natural heritage?. Yayasan Hasanah is seeking a passionate, strateg...Show more
    Last updated: 7 hours ago • Promoted • New!
    Regional Head of Engineering, Ops & CX

    Regional Head of Engineering, Ops & CX

    GXBank • Petaling Jaya, Selangor, Malaysia
    Regional Head of Engineering, Ops & CX page is loaded## Regional Head of Engineering, Ops & CXlocations : Petaling Jaya (First Avenue)time type : Full timeposted on : Posted Todayjob requisition...Show more
    Last updated: 30+ days ago • Promoted
    Regional Head, Airport Operations – Malaysia & KLIA

    Regional Head, Airport Operations – Malaysia & KLIA

    Malaysia Aviation Group • Kuala Lumpur, Kuala Lumpur, Malaysia
    A leading airport operations company in Kuala Lumpur is looking for a Senior Manager, Line Operations Management.This role involves overseeing airport operations, ensuring safety and compliance, an...Show more
    Last updated: 3 days ago • Promoted
    Head of Engineering

    Head of Engineering

    tawk.to, inc. • Sepang, Sepang, Malaysia
    We are a globally distributed, bootstrapped company with a simple mission — to help businesses meet their customers where they are. As part of our continuous growth, we are seeking a Head of Enginee...Show more
    Last updated: 2 days ago • Promoted
    Facilities Manager — Lead Building Operations & Teams

    Facilities Manager — Lead Building Operations & Teams

    CBRE • Kuala Lumpur, Kuala Lumpur, Malaysia
    A leading real estate services firm in Kuala Lumpur seeks a Facilities Manager to oversee building operations and manage a team. The ideal candidate will have significant experience in facilities ma...Show more
    Last updated: 3 days ago • Promoted
    Facilities Operations Lead — Kuala Lumpur

    Facilities Operations Lead — Kuala Lumpur

    CBRE • Kuala Lumpur, Kuala Lumpur, Malaysia
    A leading facilities management company in Kuala Lumpur is seeking an Assistant Facilities Manager to supervise team operations and coordinate maintenance activities. The role requires 5+ years of e...Show more
    Last updated: 2 days ago • Promoted
    Senior Manager, Facilities Management

    Senior Manager, Facilities Management

    ZUS COFFEE • Subang Jaya, Selangor, Malaysia
    To oversee and manage the day‑to‑day operations of our facilities.This leadership role involves strategic planning, ensuring the maintenance and safety of outlets, managing vendor relationships, ov...Show more
    Last updated: 2 days ago • Promoted
    Hybrid Facilities Manager : Optimize Property Health and Ops

    Hybrid Facilities Manager : Optimize Property Health and Ops

    Cyberview Sdn Bhd • Cyberjaya, Selangor, Malaysia
    A prominent facilities management company in Cyberjaya is seeking a Facilities Manager to oversee building maintenance operations. The ideal candidate will be an engineering graduate with at least 3...Show more
    Last updated: 2 days ago • Promoted
    Head of Unit Trust Operations

    Head of Unit Trust Operations

    Hong Leong Asset Management • Kuala Lumpur, Kuala Lumpur, Malaysia
    Add expected salary to your profile for insights.Monitor processing of client on-boarding and transaction submission by cut-off time on a daily basis. Perform screening checks on client applications...Show more
    Last updated: 30+ days ago • Promoted
    Head of Operations

    Head of Operations

    Planworth Global Factoring Sdn. Bhd. • Kuala Lumpur, Kuala Lumpur, Malaysia
    The Head of Operations will lead and manage the full spectrum of operational activities within the invoice financing and supply chain finance business, ensuring accuracy, efficiency, compliance, an...Show more
    Last updated: 2 days ago • Promoted
    Facilities Coordinator

    Facilities Coordinator

    CBRE Group, Inc. • Kuala Lumpur, Kuala Lumpur, Malaysia
    As a CBRE Facilities Coordinator, you'll oversee team activities that coordinate with clients, vendors, and contractors to make sure work orders are complete. This job is a part of the Facilities Ma...Show more
    Last updated: 2 days ago • Promoted
    Head of Data Centre Operations & Uptime Leadership

    Head of Data Centre Operations & Uptime Leadership

    NEXTDC • Petaling Jaya, Selangor, Malaysia
    A leading data centre services company in Malaysia is seeking an experienced Facilities Manager to ensure 100% uptime across data centres. This role will involve managing teams and overseeing sustai...Show more
    Last updated: 4 days ago • Promoted
    Head of Operations : Build & Scale from Ground Up

    Head of Operations : Build & Scale from Ground Up

    Private Advertiser • Subang Jaya, Selangor, Malaysia
    A new automotive financing company is seeking an experienced Operations Manager to establish and manage the operations department. Candidates should possess over 8 years of financial operations expe...Show more
    Last updated: 1 day ago • Promoted
    Engineering Director - Hospitality Ops & Maintenance

    Engineering Director - Hospitality Ops & Maintenance

    Hyatt Group • Kuala Lumpur, Kuala Lumpur, Malaysia
    A luxury hotel group in Kuala Lumpur is seeking a Director of Engineering to oversee the efficient operation of the engineering division. The role requires a university degree in Engineering or Buil...Show more
    Last updated: 4 days ago • Promoted
    Head of Engineering

    Head of Engineering

    TAWK SDN. BHD. • Kuala Lumpur, Kuala Lumpur, Malaysia
    Add expected salary to your profile for insights.We are a globally distributed, bootstrapped company with a simple mission — to help businesses meet their customers where they are.As part of our co...Show more
    Last updated: 2 days ago • Promoted
    Facilities Coordinator

    Facilities Coordinator

    CBRE Asia Pacific • Kuala Lumpur, Kuala Lumpur, Malaysia
    Location(s) : Kuala Lumpur - Wilayah Persekutuan Kuala Lumpur - Malaysia.As a CBRE Facilities Coordinator, you'll oversee team activities that coordinate with clients, vendors, and contractors to ma...Show more
    Last updated: 18 days ago • Promoted