Digital Content Reviewer - Cantonese Speaker

Job Description

We are looking for Cantonese-speaking Content Moderators with proficiency in Mandarin to join our Trust & Safety team. A level of English proficiency is also required, as it will help in understanding policies and procedures.

Experience or interest in the gaming industry would be a great advantage. Fresh graduates are welcome to apply - as long as you're open to learning with us!

Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.

Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands‑on job experience. You will deliver value to our clients, while making a larger impact on society.

Responsibilities

• Analyze and review user profiles, audio, videos, and text-based content and investigate, escalating and resolving issues that are reported by users or flagged by the system.
• Handle exposure to flashing lights or contrasting patterns due to the nature of the content.
• Review, classify and / or remove content according to client guidelines, using specific tools and channels.
• Understand and remain updated on changing client policies and guidelines.
• Investigate, resolve, and relay complex content issues to the broader Trust and Safety team.
• Serve as an advocate for the user community.
• Participate in process improvement initiatives that improve quality and efficiency of work.
• Participate in continuous training programs and workgroup discussions for optimal development in the role.
• Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.

Qualifications

Application Process

Your application will include the following questions :

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