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Customer Service | Up to RM3,000 | Mid Valley Southkey, JB | SPJ

Customer Service | Up to RM3,000 | Mid Valley Southkey, JB | SPJ

Nala GroupsJohor, Malaysia
30+ days ago
Job type
  • Quick Apply
Job description

Position : Customer Service

Salary Package : RM1,800 - RM3,000

Working Location : Mid Valley Southkey, JB

Company Background : Beauty Salon

Working Days : 6 days / week, off day fall on weekdays

Working Hours : 10am - 7.30pm / 12.30pm - 10pm (2 shifts)

Job Descriptions :

  • Providing introductory information to prospective and new customers
  • Ensuring that consumers are satisfied with products or services by handling complaints and inquiries
  • Following up with clients or customers by phone or email to check that theyre still satisfied with their purchases and services
  • Letting patrons know about additional products or services that might benefit them
  • Determining the quickest, most effective ways to answer a clients or customers questions
  • Escalating queries and concerns, when necessary
  • Troubleshooting common issues with products or services
  • Working with management to find appropriate solutions to problems

Job Requirements :

  • Prefer candidate has beauty / aesthetic working experience
  • Accept fresh graduates without experience
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    Customer Service • Johor, Malaysia