Position : Customer Service
Salary Package : RM1,800 - RM3,000
Working Location : Mid Valley Southkey, JB
Company Background : Beauty Salon
Working Days : 6 days / week, off day fall on weekdays
Working Hours : 10am - 7.30pm / 12.30pm - 10pm (2 shifts)
Job Descriptions :
- Providing introductory information to prospective and new customers
- Ensuring that consumers are satisfied with products or services by handling complaints and inquiries
- Following up with clients or customers by phone or email to check that theyre still satisfied with their purchases and services
- Letting patrons know about additional products or services that might benefit them
- Determining the quickest, most effective ways to answer a clients or customers questions
- Escalating queries and concerns, when necessary
- Troubleshooting common issues with products or services
- Working with management to find appropriate solutions to problems
Job Requirements :
Prefer candidate has beauty / aesthetic working experienceAccept fresh graduates without experience