Merchandise Manager

Overview JD Industrials, a subsidiary of JD.com, is a global leader in supply chain solutions known for its innovative, technology-driven approach. We are in the business of revolutionizing the industrial sector through total supply chain management with cutting edge technology and services. With businesses that span across APAC, EMEA and the Americas, we aim to be the leading one-stop procurement solutions for industrials products.

Role : Merchandise Manager

The Merchandise Manager is responsible for managing and optimizing the customer’s procurement commodity pool, handling business opportunities, pricing strategies, and ensuring seamless pre-sales and after-sales support. This role requires strong analytical skills, market insight, and negotiation expertise to drive improvement for customer procurement efficiency, maximizing transaction volume, and continuously optimizing gross margin.

Responsibilities Commodity Pool Management :

Develop and maintain a structured commodity pool that aligns with customer industry characteristics and procurement needs.

Optimize product selection to maximize procurement coverage, ensuring seamless integration with the customer’s purchasing system.

Continuously evaluate and update the commodity pool to reflect market trends, customer demand, and industry best practices.

Procurement System Integration :

Coordinate with customer procurement and JD systems to ensure smooth data integration and real-time access to commodity information.

Develop and implement strategies for efficient system docking, ensuring ongoing operational effectiveness.

Monitor system performance and make necessary enhancements to improve procurement efficiency and user experience.

Business Opportunity Management & Demand Analysis :

Identify and assess daily procurement opportunities, analyzing demand patterns to develop scenario-based commodity pools.

Work closely with customers to anticipate needs and proactively adjust procurement strategies.

Leverage data-driven insights to enhance product offerings and drive natural procurement growth.

Conduct price inquiries, cost analysis, and assist in procurement for supplier negotiations to achieve competitive pricing and maximize profitability.

Implement cost control measures while ensuring product quality and availability.

Continuously analyze market fluctuations to adjust pricing strategies and maintain cost competitiveness.

Industry Trend Analysis & Solution Development :

Research and assess industry trends to develop tailored commodity solutions that align with market demands.

Formulate strategic plans to enhance product competitiveness and improve customer satisfaction.

Collaborate with internal teams and suppliers to ensure solutions are effectively implemented and optimized over time.

Qualifications

Bachelor’s degree in Business, Supply Chain Management, Logistics, or a related field.

8+ years of experience in the industrial products industry or related fields, including procurement, merchandise management or supply chain management.

Strong knowledge of national and international supply chains, with expertise in inventory management, cross-border logistics, and customer fulfillment solutions.

Strong understanding of procurement systems, commodity management, and supplier negotiations.

Excellent communication, negotiation, and customer service skills, with the ability to manage relationships with diverse stakeholders.

Proficiency in data analysis, pricing strategies, and cost control.

Proficiency in Mandarin would be an advantageous addition.

Seniority level : Mid-Senior level

Employment type : Full-time

Job function :

Purchasing and Supply Chain

Industries :

Transportation, Logistics, Supply Chain and Storage

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Location : Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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