Live Host cum Customer Service

Company : TCE Tackles Sdn Bhd

Location : Near Kulim Hi-Tech (20 - 30 minutes away from Seberang Perai and Bukit Mertajam)

Fresh Graduates Are Welcome!

Overview

What Will Live Host cum Customer Service Do

• Go live on social media platforms (TikTok, Shopee Live, Facebook, etc.) to promote and showcase our products.
• Engage with viewers through interactive sessions, answering questions and demonstrating product features.
• Create excitement, maintain energy, and encourage sales conversions during live sessions.
• Coordinate with the marketing team to plan and execute live campaigns.
• Monitor live performance metrics and suggest improvements for engagement and sales.
• Handle customer inquiries via chat, phone, or social media in a friendly and professional manner.
• Resolve customer complaints with patience and empathy.
• Update and recommend customers on products etc.
• Work closely with the operations and sales teams to ensure smooth customer experiences.

Qualifications / What We're Looking For

What We Offer (T&C apply)

Company Background

TCE TACKLES SDN. BHD. is an ASEAN-well-known leading fishing tackles company located near Kulim Hi-Tech Area at Lunas, Kedah. Founded over 20 years ago, it operates more than 176 retail shops in Malaysia, with 1 branch office in Singapore. The business network is expanding globally and the company employs more than 600 people, continuing to lead the fishing tackle industry in Malaysia. Since its first debut in 1992, TCE TACKLES Sdn Bhd has developed into a local leading company in the fishing tackle industry.

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