Client Relationship Management : Serve as the main point of contact for clients, especially Tier 1 / Corporate accounts, ensuring timely communication on campaign status and plans.
Performance Tracking & Reporting : Monitor, report, and review campaign progress, providing detailed weekly / monthly updates to management and recurring reports to customers.
Renewal & Contract Management : Proactively engage with existing consumers to discuss renewal opportunities and manage new contract agreements.
Sales Lead Verification : Conduct cold / warm calling to verify potential buyer leads from marketing campaigns (e.g., Facebook / Company Websites) before internal distribution, ensuring accuracy of information.
Client Onboarding Support : Execute onboarding for new consumers, handling inquiries and assisting overseas clients by coordinating with internal teams.
Data Management : Accurately record and maintain all campaign and communication status data.
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Account Executive • Kuala Lumpur, Kuala Lumpur, Malaysia
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