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PRADA Store Manager, KLCC
PRADA Store Manager, KLCCBoF Careers • Kuala Lumpur, Kuala Lumpur, Malaysia
PRADA Store Manager, KLCC

PRADA Store Manager, KLCC

BoF Careers • Kuala Lumpur, Kuala Lumpur, Malaysia
30+ days ago
Job description

Location : Wilayah Persekutuan Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church’s and Car Shoe brands, and has employees of over 100 nationalities. The acquisition of Pasticceria Marchesi 1824 has marked the Group’s entry into the food sector, applying the same high‑quality criteria, while its vibrant presence in contemporary art projects further enriches its creative profile.

Job Purpose

To be the owner of the business, a Company Brand Ambassador and a business leader, accountable for overall store performance, guaranteeing an extraordinary client experience, leading and supporting all activities to achieve store targets, and managing and coaching the store team to ensure succession plans and internal growth.

Responsibilities

Business

  • Drive and maximize sales performances
  • Propose and develop business plans
  • Drive the store team to exceed their KPIs
  • Represent the Company on the local market, identifying new opportunities to increase customer footfall, attract new Clients and build a loyal relationship with the brand
  • Be present on the sales floor, ensuring a proper approach and service to the Clients
  • Foster the Omni Channel development through the team
  • Meet the store operating budget, controlling store expenses

Customer

  • Foster a Client‑centric mindset by developing and maintaining solid Client relationships
  • Guarantee an excellent Client satisfaction and the highest level of Client service
  • Implement, in partnership with other company functions, clienteling initiatives and events, securing Client loyalty and increasing Client spending
  • Foster a strong private appointment culture
  • Team

  • Promote an entrepreneurial and team spirit using effective communication, ensuring efficient organization and professional growth
  • Ensure the team is always prepared and updated on the Prada Group main information, product knowledge, local market, competitors, policies and procedures
  • The ideal Store Manager is able to attract and recruit the best talents available on the market through networking and scouting
  • Retail

  • Develop a proper sales strategy, in cooperation with the Retail Merchandising, Visual Merchandising and Retail Operations teams
  • Ensure that the display attracts Clients and maximizes sales in accordance with Company guidelines
  • Participate in the buying session when requested and, in any case, provide effective product feedback based on store needs
  • Ensure synergy and cooperation between front and back of house
  • Is responsible for the enforcement of Company procedures on cash activity, inventory, logistics and all the main reporting activities requested by the head office
  • Events

  • Cooperate with the Retail Events Office for the organization of local events and define a challenging and realistic target per Client, proposing new opportunities for local events in partnership with local Stakeholders and Influencers
  • Knowledge and Skills

  • Business driven
  • Leadership and team management
  • Ability to motivate and persuade people
  • Strong customer service mindset
  • Natural ability to welcome our client
  • Confident, enthusiastic and positive
  • Mature and assertive
  • Organized and detail oriented
  • Local and English languages are a must
  • Market and product knowledge / passion
  • Business / Retail Management degree or equivalent is a plus
  • Interest in luxury / fashion, art and design
  • Seniority Level

  • Mid‑Senior level
  • Employment Type

  • Full‑time
  • Job Function

  • Sales and Business Development
  • Industries

  • Advertising Services
  • Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to building a fair and respectful workplace for all.

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    Store Manager • Kuala Lumpur, Kuala Lumpur, Malaysia

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