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Service Delivery Lead (UST)

Service Delivery Lead (UST)

AccentureKuala Lumpur, Kuala Lumpur, Malaysia
2 days ago
Job description

Responsibilities

  • In this role you are required to do analysis and solving of moderately complex problems. Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures.
  • Understanding of the strategic direction set by senior management as it relates to team goals.
  • Primary upward interaction is with direct supervisor or team leads.
  • Generally interacts with peers and or management levels at a client and or within Accenture.
  • Individual would manage medium-small sized teams and or work efforts (if in an individual contributor role) at a client or within Accenture.

Skills and Qualifications :

  • Bachelor’s degree in Sales, Marketing or a related field.
  • 10 to 14 years of experience in sales operations, with at least 2 to 3 years in a leadership role (Manager of managers)
  • Strong analytical and problem-solving skills
  • Proficiency in CRM software (e.g., Salesforce) and data tools (Excel, Power BI, etc.).
  • Excellent communication and interpersonal skills.
  • Proven ability to lead and develop high-performing teams.
  • Highly organized, detail-oriented, and adaptable to change.
  • Familiarity with ERP systems (e.g., SAP, Oracle).
  • Seniority level

  • Mid-Senior level
  • Employment type

  • Full-time
  • Job function

  • Strategy / Planning, Consulting, and Project Management
  • Industries

  • Business Consulting and Services and IT Services and IT Consulting
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    Delivery Lead • Kuala Lumpur, Kuala Lumpur, Malaysia